They stole my money they robbed me I paid online I booked a room and when I showed up I was told the hotel wasn’t available and I don’t know how to get my money back pls help me
真实旅客
1 晚行程
4/10
Check-in Property needs a do-over. Need to pay more attention
真实旅客
2 晚行程
2/10
The room was horrible. The Travel Lodge Chain certainly doesnt care about standards anymore. The room was dirty, horrible bed, and filthy.
Ian
1 晚行程
4/10
There was a used syringe under the bed.
真实旅客
1 晚行程
2/10
This place should be condemned. Burn marks on bed linen. No heat except for the bathroom.
真实旅客
1 晚家庭旅行
4/10
Filthy room found needles under the couch
Table had ketchup goo and was not cleaned since ages there were no towels in the bathroom.
Gurpreet
1 晚行程
6/10
Kaileen
1 晚商务旅行
2/10
Property was in bad shape ...ripped blanket .... no coffee machine .... free breakfast was mentioned online ... but there was nothing there. Not a good neighbourhood. Wouldn’t not recommend. Didn’t feel safe... people were passing by in the hall way talking loudly
真实旅客
1 晚浪漫旅行
2/10
Room had no wifi, as soon as I got to the room the heater wasnt working. Went down to ask why they said they turn it off! Room is not worth $70 but goes for about $150. Makes no sense
真实旅客
2 晚家庭旅行
2/10
This hotel is unsafe- don't stay here! There were drug users in the stairwells, doors had been kicked in, locks on doors and windows were missing and broken in rooms. Rooms were really dirty too. Totally unsafe to stay here. Also when hotel management was told, they would not refund entire stay even though I did not check in - could not stay there as it was too unsafe!
真实旅客
5 晚行程
4/10
Darrin
1 晚商务旅行
4/10
Harsh
1 晚行程
10/10
Beautiful place nice staff front lady manager-- is awesome
Mahamed
1 晚结伴旅行
8/10
AMARDEEP
1 晚结伴旅行
6/10
Twice had my reservations cancelled or lost, had to pay premium prices on those says.
No breakfasts either, internet is shoddy as well.
真实旅客
2 晚行程
2/10
SARAVANAN
1 晚行程
10/10
Beds very comfy and room was very spacious. Yogina at front desk was especially pleasant and helpful.
Shauna
1 晚家庭旅行
10/10
The service was excellent, they went the extra mile. Beds are very comfortable. Eugenia was especially pleasant and helpful.
Shauna
2 晚家庭旅行
2/10
Unfortunately this hotel is very dangerous to stay at. I was robbed by another guest in the hotel and the staff wouldn’t even cooperate with the police. Don’t think by having cameras everywhere you are safe. The RCMP told are not recording anything. Also the room was in disrepair and I had no phone available to me to call 911 after I was left with nothing. My vehicle, wallet, phone all gone and the staff were so rude and would only allow me to use a phone in the lobby on speakerphone!
TC
1 晚行程
2/10
真实旅客
1 晚商务旅行
2/10
Very run down hotel. Stuff were very rude. Charged extra 100$ on my credit card saying the towels were dirty. Homeless people sleeping on the steps.
Won’t recommend to anyone.
Yoginagroodoyal
3 晚浪漫旅行
4/10
I have requested a refund from Hotel.com but have not received any info about my claim. I was informed it could take 48 hrs. It has now been a week and no response.
John
1 晚行程
2/10
I booked because the photos look great. Was disappointed when I got to the room. The bath tub wasn't clean and the tap was broken; and the door mat was so dirty. Won't be staying there again. Funny, showed as $149 regular price so I thought it was a good deal at half price. Looks like a gimmick to get people to book :(
Angela
1 晚商务旅行
6/10
Run down, definitely needs to be updated, feels like a 70s motel. Sketchy clientele. Bathroom was clean but the balance of the furniture had sticky spots. Burn marks on the sheets. Dirty laundry in the hallway. First and last time for me.