We were in town for a bridal shower, we enjoyed the breakfast and Hot tub. Our room was large with a couch very clean , we will stay there next time visiting Alpena.
Mary E
2 晚家庭旅行
8/10
Our only complaint was that we didn’t have air-conditioning in our room. They brought us a box fan and a friend of our stayed at the same time and their AC didn’t work in thier room either.
Cherie
3 晚家庭旅行
10/10
Linda
1 晚家庭旅行
10/10
The only complaint i have is that i have 4'10" and have hip & knee replacements and getting into bed with the high mattress height was difficult. Either loweror have a step to use. Otherwise everything else was exceptional.
Linda
1 晚行程
4/10
Motel was clean. Outside door lock wouldn’t work with card. Worsep
Part of stay was the restaurant. Ordered 2 Philly sandwiches.. could only eat one bite. Was so salty neither of us could eat it. Called the waitress “manager.” Had to pay for two sandwiches that had one bite out of each!!!! DO NOT EAT AT THEIIR RESTAURANT (Named SNEAKERS).!
Rick
3 晚家庭旅行
6/10
真实旅客
2 晚行程
10/10
Paul
1 晚行程
2/10
The room was disgusting. There were black marks all over the bathroom mirror. Pubic hairs on the toilet, stains on the sheets, rubbish on the comforters (large enough to pick off), the bathroom smelled of urine. After about 5 minutes in the room we immediately left and went to a different hotel.
真实旅客
1 晚家庭旅行
2/10
Courtney
1 晚行程
8/10
Kathi
2 晚家庭旅行
10/10
Daniel
1 晚结伴旅行
6/10
Room wasn't the cleanest. Stained bedding, hair in bathtub, urine around the toilet.
Rachel
1 晚家庭旅行
8/10
Quick business trip. Nice sized room with good space for desk work
Daniel
1 晚商务旅行
8/10
Erin
2 晚商务旅行
6/10
真实旅客
2 晚家庭旅行
2/10
Scott
1 晚行程
8/10
Nice stay, clean and comfortable. Breakfast could have been a little better.
Andrew
2 晚行程
10/10
Really liked the mattress and the pillows. Breakfast of waffles, scrambled eggs and sausage links was great.
Timothy
1 晚行程
6/10
Electonic door keys worked randomly. Even housekeeping keys did not function correctly. Fruit flies in room. Common area and entry way smelled like weed. I know its idiot michigan but come on...
Andrew
3 晚行程
2/10
Mathew
1 晚行程
2/10
This hotel thought it was fine to make my bed with dirty linen, as it had crustys and I had to call house keeping and the supervisor in who thought that was perfectly acceptable, and just got me a new blanket. Fought with me on giving me more than just 1 towel when we had 4 people in the room. Had 200$ in food spoil due to a power outage (nothing we could control) and couldn’t use any of the amenities or anything that we had paid for. And they offered no compensation or even empathy towards us. Refused to allow us speak to a supervisor or manager. Overall a NIGHTMARE.
Erek
11 晚商务旅行
2/10
Brooke
1 晚行程
6/10
Matthew
1 晚行程
2/10
Me, my gf and her two daughters booked a room for the Ramada tonight. Just now some random dude walked in to our room because the front desk gave the key to someone else and told them our room was theirs. I went down to the front desk and said "it is not cool for you guys to have random people walking into my room when I have two daughters in there, that's not cool at all." A lady came from the back room and said "boo hoo". I asked who that was that gave me that rude comment and what her name was. The lady at the counter said that was the GM. The GM refused to give me her name. They refused to give me any phone number to call of anyone above her. And the other dude working was saying I can leave or he will call the cops. I was not raising my voice at all. I will NEVER come back here. It was Laura the GM. When checking out my girlfriend told the lady (Jorden) at the front desk of the mix up the night before, and the rude comment from the GM and asked what her name was, Jorden refused to answer and when she asked for a phone number for anyone above the GM she was told they didn’t have one. While talking to this lady (Jorden) another lady with her child walked up and said. “Yes I too have the same complaint about the same person.”
When posting about this on facebook even passed employees where talking about this “GM” very negatively.
Every encounter I had with staff they were negative and rude..
Brooke
1 晚家庭旅行
2/10
The employee work in the counter in the morning was very rude. There was a fraternity making noise until 4 AM both nights and the power went out on the second night. The generator wouldn’t start there were no lights no hot water not even coffee.