Unfortunately, we were unable to check in and therefore couldn’t stay there, even though we arrived on time for the check-in period. A note on the office door stated that it was closed due to an emergency. Despite multiple messages and calls, no one responded. This ruined half of our day’s plans, and we had to urgently find another place to stay. Now, we also have to fight for a refund.
All in all, it’s an absolute disgrace!