4/10 尚可
2026 年 3 月 15 日
The property was actually filthy. I'm talking floors, hallways, pretty much everything. Our room was decently cleaned but outside the room was honestly horrible. I've never left such a poor review before. It smelled, there was trash in the hallways, on the floors and leftover drinks and wrappers left around the common areas just not picked up. The front desk was also cluttered with food and trash. The windows were filthy. The staff was unresponsive and so dang slow- the woman working the front desk was very friendly and kind but beyond that, it was frustrating. Our air conditioner in our room was not working- called maintenance for over 10 minutes before someone picked up and asked for someone to come take a look at it and no one ever showed up. Waited for 15 minutes for someone to show up at the bar to take my order and then waited 10 more minutes to be told they were out of the wine I wanted to order. I Would not stay here again and can not recommend this property. We were disappointed and honestly surprised at the condition of it. Forgot to mention- there was a pool party all afternoon on a Saturday- the music was so loud you couldn't talk- the majority, if not all, of the people there were people coming in just for the pool party. Hotel guests left complaining because it wasn't at all what was advertised- it was a loud party scene for a younger crowd- at $600 a night for a room- it was totally unacceptable. If you wanted to sit and relax poolside, you couldn't.
Amy
Amy，1 晚结伴旅行
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