可以免费取消我在洲际海曼大堡礁酒店（IHG）的预订并获得全额退款吗？

是的，洲际海曼大堡礁酒店（IHG）在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

洲际海曼大堡礁酒店（IHG）有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

洲际海曼大堡礁酒店（IHG）是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

洲际海曼大堡礁酒店（IHG）是否有停车场？

很抱歉，洲际海曼大堡礁酒店（IHG）没有停车场。

洲际海曼大堡礁酒店（IHG）提供机场接驳班车吗？

是的，定时提供机场班车，时间为 08:00 至 17:30。费用为每人单程 AUD 124.50。

何时可在洲际海曼大堡礁酒店（IHG）办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 10:00。

在洲际海曼大堡礁酒店（IHG）及其附近有什么游览观光项目？

现场活动包括划皮艇、帆船运动和划船/划独木舟，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和生态旅游。您可尽情享受 SPA 水疗，还有 2 个室外游泳池供您游泳。洲际海曼大堡礁酒店（IHG）也拥有2 间池畔酒吧、3 间酒吧和24 小时健身中心，以及SPA 服务、游乐厅/游戏室和野餐区。

洲际海曼大堡礁酒店（IHG）店内或附近是否有餐厅？

是的，有 4 家店内餐厅，提供室外就餐、地方菜和花园景观。

洲际海曼大堡礁酒店（IHG）配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

洲际海曼大堡礁酒店（IHG）周边区域环境如何？

从洲际海曼大堡礁酒店（IHG）仅需1 分钟步行可至珊瑚海。

黑特桑迪群岛洲际海曼大堡礁酒店（IHG）住宿优惠| Hotels.com 好订网

Q: 洲际海曼大堡礁酒店（IHG）有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。

Q: 洲际海曼大堡礁酒店（IHG）配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

10/10 绝佳

2023 年 4 月 22 日

No Better Place for Our Honeymoon

This is quite a difficult review to write. On one hand, we had a small problem with the hot water(which was fixed promptly in the middle of the night) and the catering could be a bit slow at times. On the other hand, most of the staffs here would take every opportunity to make your stay better. Promptly responding to each of our request and providing knowledges about the islands and wildlifes. And most importantly, the island itself is just so unreal. Every spot you go, every activities you join, you would be looking at sceneries that could only be found on megazines otherwise. The resort itself, the activities and the services from the staffs oversahdow every shortcomings of the hotel. It's a place one must go in his/her lifetime

Vinny，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2026 年 1 月 24 日

I think that this property gets underrated. We had a

Brooke，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2026 年 1 月 10 日

Ana，3 晚行程

Hotels.com真实住客点评

2/10 很差

2026 年 1 月 6 日

This was, without question, the worst 5-star hotel I have ever stayed in. I have travelled extensively across Europe, the Americas, and Asia for both work and leisure, and this experience fell far below any reasonable 5-star standard especially disappointing as it was our honeymoon. From the start, the experience was disorganised. We had emailed the hotel in advance with our arrival time, yet upon arrival we were informed we were booked on a later boat, creating immediate confusion and stress. Once we finally arrived at the hotel, we were forced to wait three hours for our room, despite seeing many other guests check in earlier. The following day, a serious issue occurred: due to a misunderstanding by the staff, we were booked onto a tour that we had never confirmed in writing. Nevertheless, we were charged €300, and despite explaining the situation, there was nothing we could do to reverse the charge. This lack of accountability was extremely frustrating and unprofessional. Dining was another major disappointment. All restaurants on the property require advance reservations at all times, yet there are no alternative dining options on the island. Arriving at any of the four restaurants without a booking, regardless of the time of day, results in poor reception and an unwelcoming attitude from staff. Finally, checkout was rigid and inhospitable. Checkout is set at 10:00 am, which is unusually early for a luxury resort. We requested a noon checkout and were refused. Only af

Ana Isabel，4 晚行程

Hotels.com真实住客点评

6/10 好

2026 年 1 月 4 日

I expected more for a premium resort at $1k + per night. Only 2 restaurants were good - Amici (Italian) and Bam Bam (Asian). Pacific and BBQ was average. The Breakfast was very good with lots of choices. The swimming pool was a highlight. Clean and huge. Pool food at the Aqua restaurant was good. The room was average- stained carpet, broke tiles, mould in the bathroom - but very spacious. The gents toilets in the resort were out of order for most of our stay which was is not acceptable.

Chris，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 7 日

Gorgeous over the top!

Anthony，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 11 月 7 日

Greer，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 15 日

Had an amazing holiday, couldn’t fault the lovely staff.

Jennifer Maree，5 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 10 月 11 日

Todd，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 5 日

Stephen，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 2 日

It’s a beautiful tropical relaxing environment. The staff are extremely friendly and the service is excellent, but, it’s a bit boring in the evenings as there’s no entertainment .

Susan，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 10 日

Arpita，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 31 日

Stephanie，3 晚行程

Lastminute真实住客点评

10/10 绝佳

2025 年 8 月 25 日

Wonderful service and location. Food at Amici was fabulous. Having cocktails in the heated infinity pool at sunset was incredibly memorable. We loved our stay

Katarina，5 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Excellent hotel

Volodymyr，7 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 28 日

Poor water quality. Was degradation the whole time

Hediye，2 晚浪漫旅行

Wotif真实住客点评

2/10 很差

2025 年 7 月 25 日

Shannon，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 24 日

Loved the property and surrounds. Stunning. Dining options were limited although breakfast was top

Adam，6 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 23 日

Kitchen in our room had leftovers from previous guests, balcony area was filthy with bird poop and wallaby scat all over it. Not once did this area get cleaned whilst we were there. Rollaway bed for our son was nowhere insight even though we requested it. Our neighbours decided to play their loud techno music until late every night we were there. TV in bedroom did not work for 2 days and on another day they decided to do maintenance work on water and electricity, hence, there was no running water or electricity for 4 hours during lunch which meant limited food options etc. The floor into our shower was severely slippery, our 5 year old fell twice on his way into it and I slipped on numerous occasions. Outdoor furniture on our balcony was mouldy and smelly, the furniture around pool areas was also severely stained/unclean and mouldy. The decking around the big pool was in need of repairs with loose boards and paint stripping away. We could never get into any of the restaurants when we needed, even though the resort was not at full capacity. Food was not great and the price tag ridiculous. Really disappointed with this resort, we were truly expecting the best and unfortunately the property is in decline and we left feeling like we had been swindled. The weather was great.

Viviana Andrea，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 4 日

Fantastic accommodation. Staffs are all very friendly and supportive.

Hazel，4 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 25 日

Stuart，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 22 日

No words can describe how much we loved our holiday at Intercontinental Hayman Island! The staff go above and beyond to make your stay that much extra, they’re all so friendly and welcoming and nothing is ever too much trouble. They have so much varieties of activity both in and out of the water and even when it’s raining they accommodate with a choice of indoor activities and movie screenings. The choice of restaurants is sufficient for the size of the resort however bookings in advance is a must! We did also find that it is a tad on the expensive side especially when you’re dining out for all your meals. (We stayed in the Pavilion and there is no option to make your own meals nor is there any food to speak off for purchase other than sandwiches, wraps etc from the gift shop) The only thing we found was there were no rubbish bins along the walk ways and at night very poorly lit. In comparison to all the positive though there really was no negative. We really were made feel special.

Patricia，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 28 日

Absolutely amazing property and staff were the best I have experienced in my life

Ajay Singh，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 26 日

Amazing

Stephanie，3 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 5 月 25 日

The transfer from Hamilton Island airport to the resort was flawless, including bag collection for us, greeting by the Intercontinental staff, boarding the boat - snacks, drinks etc and transfer to the resort. On arrival at the resort, staff were fantastic and delivered our bags to our room. Zero paperwork to do other than check in. It was again, flawless. The room on the beach was fantastic, only one tip - keep the aircon on otherwise the floors in the room get slippery from the humidity. Rooms clean, free Hayman bottles and bag for the resort. Loved it. Greeting note for my 40th on the bed with a nice welcome card. Gym, yoga class were great - loved the Yoga teacher. Breakfast - good selection, minus fruit flies on the vegetables and fruit for juicing. Fresh made omelette was great. Drawbacks - after speaking to ALOT of guests during our stay, the main feedback was the food was average. They were understaffed in the Pacific restaurant, tables for two are tiny and literally no room for plates. The meals are expensive $68 for a steak. And to be fair, I’ve had much better at Hurricanes in Sydney for $40. The Brussel sprouts undercooked, my prawn cocktail had the poo shooter in each, they were not fresh at all. The chips arrived on a plate. The display was average. At a 5 star resort, you expect a level of high grade food and waiter experience. It was average. Every guest we spoke to said the same thing and were disappointed. Bam bam was the only saving grace.

Jonathan，2 晚浪漫旅行

Expedia真实住客点评

洲际海曼大堡礁酒店（IHG）

InterContinental Hayman Great Barrier Reef by IHG

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