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Palestine Hotel Makkah

Hotel with restaurant, near Great Mosque of Makkah

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Located near the iconic Great Mosque of Makkah, Palestine Hotel Makkah offers a warm and inviting atmosphere. Unwind with in-room WiFi, indulge in local flavors at the restaurant or snack bar/deli, and stay refreshed with dry cleaning/laundry services. The hotel also features a coffee shop/cafe for casual gatherings and a business center for productive meetings.

Reviews

6.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Conference space

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Minibar
  • Bathtub or shower
  • Cable TV service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Classic Double Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Cable channels
Desk
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Rollaway/extra beds
Private bathroom
Hair dryer
Minibar
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Minibar
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

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voco Makkah by IHG
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9.2 out of 10, Wonderful, 429 reviews
The price is CNY587
CNY709 total
includes taxes & fees
Nov 29 - Nov 30
voco Makkah by IHG
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About the neighborhood

Map
Ibraheem Al khaleel st., Makkah, 24231

What's nearby

  • Souk Al-Khalil - 15 min walk - 1.3 km
  • Great Mosque of Makkah - 15 min walk - 1.3 km
  • The Clock Towers - 15 min walk - 1.3 km
  • King Fahad Gate - 15 min walk - 1.3 km
  • Kaaba - 18 min walk - 1.6 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 71 min drive
  • Makkah Station - 12 min drive

Restaurants

  • ‪Swiss Express - ‬12 min walk
  • ‪Bateel Elan - ‬11 min walk
  • ‪The Coffee Address - ‬10 min walk
  • ‪Almsharf Lounge - ‬11 min walk
  • ‪Patras - باتراس - ‬15 min walk

About this property

Palestine Hotel Makkah

Palestine Hotel Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and The Clock Towers. Also, this hotel is within a short drive of Kaaba.

At a glance

DONE

Hotel size

    • 565 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 2 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001899

Also known as

Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Frequently asked questions

Are pets allowed at Palestine Hotel Makkah?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palestine Hotel Makkah?

Sorry, there's no onsite parking at Palestine Hotel Makkah.

What are the check-in and check-out times at Palestine Hotel Makkah?

You can check in starting at 4 PM. Check-out time is 2 PM. Express check-in and check-out and contactless check-in and check-out are available.

Are there restaurants at or near Palestine Hotel Makkah?

Yes, there's an onsite restaurant.

What's the area around Palestine Hotel Makkah like?

Palestine Hotel Makkah is a short 14-minute walk from Great Mosque of Makkah and 18 minutes' walk from Kaaba.

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Reviews

Palestine Hotel Makkah Reviews

6.4

Good

6.2

Cleanliness

6.2

Location

6.4

Staff & service

7.0

Eco-friendliness

6.2

Property conditions & facilities

Reviews

4/10 Fair

Ok, men forbedringspotensialet

Hotellet var bestilt på forhånd, men allikevel brukte resepsjonen flere timer. Selv om jeg gav dem bekreftelsesnr ville de ha reservasjonnr som ikke sto på bestillingen noen sted. Rommet ble ikke regngjort hverdag. Ett par ganger måtte jeg hente personalet for å ta med søppel. Kjøleskapet så skittent ut utvendig.
Rehman Ur, 6-night trip

2/10 Poor

لم يكن والفندق كسابق عهده

لم نستمتع بها والاستقبال سيء والخدمة كذلك
ahmed, 2-night trip

4/10 Fair

The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
2-night trip

8/10 Very good

Thanks
Mohammed, 1-night trip

2/10 Poor

The conditon of the room wasnt good as compared to price.
Zainulislam, 1-night trip

8/10 Very good

Stay was Okay

The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
1-night trip

10/10 Exceptional

very nice

Nice, I'll back again
Elbarra, 1-night trip

10/10 Exceptional

suitable

Comfort and pleasant

2/10 Poor

ادارة سيئة ومظفوا استقبال لايجيدون معاملة ضيوف الف

غرفة باثاث متهالك الاضائة تالفة ثلاجة الغرفة لاتعمل الفرش سيئ

10/10 Exceptional

مكه المكرمه راحة النفس

ممتاز

2/10 Poor

صراحة الفندق غير مرضي ومعاملة طاقم الاستقبال غير مرضية ولا توجد مواقف بحجة انها محجوزة من قبل قاعات الافراح وتسال الثاني يقولك لازم تحجز من قبل وتدفع فلوس علي الموقف والمشكلة انك تشوف موظفين الفندق ينزلوا يوقف في المواقف.

4/10 Fair

Needs renovation.

Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.

4/10 Fair

Terrible Experience

Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.

8/10 Very good

Dissappointing

Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)

2/10 Poor

Over priced, under value

Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced

8/10 Very good

Convenience to all entities

The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.

4/10 Fair

Not good for family.

The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.

10/10 Exceptional

ممتاز

جميله

8/10 Very good

شكرا على كرمكم انتم راِااااااااااااعين

مريحة ولكن الباص خدماته ليست مستمرة وينقص الفندق وجود النت و اود ان اشكر الشباب السعودي في الاستقبال على تسهيل امور النزيل بشكل لم الاحظه في مكان اخر اضافة على مرونتهم في منح النزيل تسهيلات في الدخول و الخروج وهو الذي انصح الاقامة في هذا الفندق

10/10 Exceptional

short stay in Makkah on 5-6 Dec.14

It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.

6/10 Good

رحلات مكوكية بين الفندق والحرم

سعر مناسب ، غرف قديمة

8/10 Very good

Good stay

It was all satisfactory.

6/10 Good

For Family it is not suitable, its 10 minutes walk

please dont stay if you are with family and old person with u. Dont leave your valuable things in room, Room service has taken Mobile phone from our room, while we were out. I stayed in hotel 24th march in Room number for 3 nights. Complaint at reception but they did not take any action.

4/10 Fair

Ikke 4 stjerne

Rotete,dårlige hygiene ,bra personale,vanlig frokost.ikke 4 stjerne må stryrikes som 4 stjerne .ikke så nær dra Haram .har busser men stor lang fra Haram .

4/10 Fair

They are big cheater I bought the room with break fast once I arrived the hotel informed me with out breakfast .