Ordered a pizza . Taken to the front desk instead of room, could not call down to see if it was there and had to get dressed and go down because neither phone in room worked. Our room number was on the pizza. When I went down and asked the young man said they didn’t know where it went . Room number was on the receipt. When I said that he turned and just walked into the back without responding. Very rude.
David
David,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 30 日
D R
D R,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Michelle
Michelle,11 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
The service was not good. No telephone to contact the front desk in the room; ice machine on the floor was not working. When I informed the front desk rep, she suggested I spend the four days going to another floor to get ice. No ice bucket in
Room. Ended up having to change rooms. Will not stay here again. Do not need rhe hassle.
Krishella
Krishella,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Stay wasn’t terrible, service wasn’t great. I went to get towels and he stated there was no more. A little bit of a hassle being out of towels at 930pm.
Frances
Frances,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 10 日
Hampton Hilton ALMOST ruined my birthday!
All righty let's start this off by saying I booked this stay weeks in advance knowing it was my birthday weekend with that when I arrived after driving from Louisiana to Texas I was exhausted went to the room that did not have a tub the staff was kind enough to relocate me to a room with a tub and I went to sleep woke up the next morning to go to breakfast and asked where the pool was located to be informed that the pool was closed I asked closed for the day she said no closes for weeks it's out of order and I'm like okay well I really wasn't going to swim I'll just sit by the pool well no you can't sit by the pool because it's completely closed off and the pool coloring itself is anything but appealing this in addition to the ice maker being broken mold in the bathroom this was not the Hampton Hilton experience that I was looking for on my birthday so I call customer service to try to get a resolution only to be further irritated to tears again because this is occurring on my birthday so I had to check out and find other suitable arrangements for me further away from my intended destination at The residency inn where I knew I would have a positive experience and positive is an understatement for the experience that I had there including the facility I could sit by the pool I could get in the pool there was access to the pool the ice maker actually worked the property was aesthetically pleasing VERY DISAPPOINTED ☹️
Stacy
Stacy,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Was good
Ariola
Ariola,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Basma
Basma,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Great spacious room, but noisy. You could hear the traffic from hwy 6.
Annalea
Annalea,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 20 日
It was good. The bed was very comfortable .
Krishella
Krishella,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Friendly and kind staff
Jesus
Jesus,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 13 日
Khanh
Khanh,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Faith
Faith,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Everything was excellent and we were greeted with a warm reception!!
Adine
Adine,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Elvia
Elvia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Staff is very friendly and welcoming; however, it appears that hotel is understaffed; therefore, not all service requests were timely handled because of resource lacking.