Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.
Fadilat
6 晚行程
4/10
Muhammad Hoosen
3 晚行程
8/10
Luai
5 晚家庭旅行
10/10
We enjoyed our stay at the Hotel.
The staff are very cordial and friendly.
We like to stay again in future.
Gazi
2 晚家庭旅行
6/10
Azad
1 晚行程
8/10
This property is ideal for those to perform Umrah with less hassle
Right in front is the public bus transport which is free and runs 24 hrs
We found the bus service very convenient
Note This is a 3 star hotel and not as advertised
Azad
1 晚浪漫旅行
10/10
It was vet good as always.
Saim
2 晚结伴旅行
6/10
Celal
2 晚家庭旅行
10/10
Clean, friendly staff and easy to transport to and from the Haram.
Ahmed
6 晚行程
10/10
Nail
1 晚行程
4/10
Bahadur
1 晚行程
8/10
too much AC, not in renter’s control. You have to go to reception to have someone set it at different temperature.
Muhammad
7 晚家庭旅行
10/10
Munir
4 晚行程
10/10
Bahadur
1 晚行程
2/10
Ata
5 晚行程
10/10
Nice and clean
nabil
3 晚行程
6/10
The hotel is nice but the reception staff is not at all good . The bell boys are very helpful thpugh.
However there is no room service. We asked for it several times but didn’t get kt . I asked fresh towel in the morning and after repeated reminders phone calls and 3 visits to the reception i got it late after 10 pm. The room was no e but the mattresses were bad and creaking
There were even coalroaches in the room.
Mehboobkhan
9 晚家庭旅行
10/10
Khawaja nadeem
2 晚家庭旅行
10/10
Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake