Excellent location, comfortable room, good shower!
Vince
Vince,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Keren
Keren,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Convenient to River Street and City Market.
Elevator to River Street. It was a family vacation. Valet was excellent. We took advantage of both restaurants and Rooftop lounge. Food and service were excellent. The only thing would be a mini fridge in the room.
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Highly Recommend
Awesome place. Our view from the balcony was wonderful. From the valets, to the desk staff, to the cleaning staff everyone was very friendly and went out of their way to accommodate us.
My only negative was the floor in our room was sticky, it seemed to need a thorough cleaning.
Marjorie
Marjorie,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 8 日
DO NOT STAY HERE
Do not stay here. It is musty and dirty, and they allow non-patrons to come into the lobby to harass patrons by asking for money. The floors in the room were sticky, and the elevator smelled bad. The general manager is rude. If this is how you people run a business, I cannot wait to see how long you will be around. The guy at the front desk was friendly. Stay at Hotel Bardo instead.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Perfect hotel!
We had a great time and were thoroughly pleased with the Cotton Sail. Everything was just as we booked it. Concierge was very helpful, front desk took care of us and “Tru” the valet became a friend. Perfect location right between old and new river street. Had a room with a French balcony overlooking the river just like we wanted and we will definitely come back.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Phyllis
Phyllis,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 18 日
Yea, no. Go elsewhere
I arrived to wait for a valet that was five feet from my car, watching me load up and carry all my things do nothing and when my hands were full, I had to put things down to hand them my key. Check in was great but the rooms are dumpy, and loud based on location. Oh and there is a profound lack of insulation so not only do you get street noise but noise from everything else. Skip it.
Candace
Candace,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
CHARRO
CHARRO,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
The Cotton Sail is in a great location, if you stay, try the River House restaurant downstairs! The staff was friendly, the rooms clean, and the location was terrific! Parking will cost $45/night in valet so plan on the extra cost, but the convenience made it worth it. This is a short 25 minute drive to Tybee Island, and an easy 5 minute walk to the market place. I would definitely recommend a stay!
Jason
Jason,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
Housekeeping was so poor. Rooms were dirty, there was no service and when the housekeeper came in, all they did was empty trash and left their own hair in the bathroom. Didn’t refill coffee offerings, etc. beautiful hotel and comfortable beds. Housekeeping is ruining it for them.
Amy
Amy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Had issue with directions getting to the location! Other than that.
Linda
Linda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Beautiful river view from our room & rooftop bar. Hotel located close to everything in historic district. Staff was wonderful & helpful. Highly recommend.
Bennett
Bennett,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Within walking distance of everything. The riverview room is nice but not enough bathroom counter.
Michael
Michael,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 9 日
Perfect location/Completely bad experience
We always visit Savannah at least once a month and normally stay at Hilton properties because they always are nice, clean and customer service has always been good. We decided to try a different location and booked on Hotels only to find out Cotton Sail was also a Hilton property once I checked in. They were kind enough to add my Hilton Honors to my check in since I am a Diamond Member. That is where the good STOPS!!!! The rooms were extremely small, but nice. We laughed and made the best of it, and after my wife got a shower we realized AC was not cooling. I went downstairs to state it wasn't working and they offered to change our room. That was extremely sad being we had to unpack everything just to make space in our room, but we decided to go ahead and move rooms on the same floor. I asked for a key to the new room so we could just walk our stuff unpacked to the new room and the once nice and sweet lady that checked us in turned down right mean. Stated that was impossible to have keys to two rooms and that she would have to be there to watch us walk out of the room with all our packed luggage and move to the next room. I was dumbfounded by her change and the lack of customer service. Why would this be an issue!!! I told her if we had to pack all thing back in our luggage I was moving hotels completely. So within an hour we checked out and left. Hilton needs to address attitudes and customer service with this individual or remove the Hilton stamp on this property
Linton
Linton,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Dawn
Dawn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
JOHN
JOHN,1 晚行程
Travelocity真实住客点评
2/10 很差
2025 年 5 月 31 日
Wonderful front desk and lovely valet. Condition of room was horrible. Paint spatters on furniture and fixtures. Floor dirty. Dirty linens stained duvet and bathroom condition was very dirty. Super expensive and not worth the money. Reserved a river view and not honored. Horrible stay. Hard to believe a Hilton Tpaestry.
Heather
Heather,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 30 日
Sharin
Sharin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Andrea
Andrea,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Beautiful and location is perfect! Great staff. Clean and professional!
Shelley
Shelley,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 23 日
Location and view were fantastic!
Brittney
Brittney,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
I appreciated the kind staff, especially Shon! Great location with lots within walking distance.