Does Romantique Hotel De Hanoi offer free cancellation for a full refund?

Yes, Romantique Hotel De Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Romantique Hotel De Hanoi?

Yes. Valet parking costs USD 5 per night.

Is airport shuttle service offered by Romantique Hotel De Hanoi?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Romantique Hotel De Hanoi?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Romantique Hotel De Hanoi?

Yes, Nhà hàng Romantique offers Vietnamese cuisine.

What's the area around Romantique Hotel De Hanoi like?

Romantique Hotel De Hanoi is in Old Quarter, a short 9-minute walk from Hanoi Long Bien Station and 9 minutes' walk from Hoan Kiem Lake.

Romantique Hotel De Hanoi, Hanoi: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 22, 2026

We had an amazing stay at Romantique Hotel de Hanoi from the first interaction until the last, the staff, especially John were incredibly helpful and hospitable even before we arrived at the hotel and after we left the hotel they made sure we made it safely to our next destination. The location was also great in the heart of the old quarter walking distance to everything.

Andrewfer, 3-night trip

10/10 Exceptional

May 29, 2025

Charming little boutique hotel nestled in the old quarter of Hanoi. The reception was very cordial and inviting and provided sightseeing instructions. The room was spacious and the bed was very comfortable. The only drawback was the tiny bathroom. Other than that the lodging was memorable.

Carlos Arturo, 2-night trip

8/10 Very good

Feb 20, 2024

I would stay again.

Recently renovated, clean,relatively comfortable. Conveniently located in the old city near the lake. Lots of coffee shops and restaurants are located nearby. The breakfast was of reasonable quality and variety, but by day 5 it was getting too familiar. All staff were friendly and helpful. I would stay again and recommend for others looking for a moderately priced accommodation in old city.

M S, 5-night trip

6/10 Good

Jan 22, 2025

During our stay i noticed d housekeeping wasn’t sweeping d floor coz i could see in my luggage when packing then d curtain was also dusty.

4-night trip

8/10 Very good

Feb 6, 2025

I recently stayed at this hotel and had a mixed experience. On the positive side, the staff were extremely professional, courteous, and always willing to assist with any request. Their service truly stood out and made the stay more pleasant. Another major plus was the hotel’s location—it was very close to all the food and shopping areas, making it incredibly convenient to explore the city without needing to travel far. However, the biggest drawback was the lack of soundproofing. The walls were paper-thin, making it difficult to get a good night’s sleep. I could hear conversations, footsteps, and even the cars passing through the streets Overall, if you’re looking for excellent service and don’t mind some noise, this hotel might work for you. But if you’re a light sleeper, you may want to consider other options.

Jaqueline, 4-night trip

2/10 Poor

Jan 6, 2020

Mauvais rapport qualité /prix !

Bruyant !!! Un chantier accolé à l'hôtel avec du bruit de 05h du matin à 1h le jour du 1er janvier .... et les jours précédents et suivants ! Fenêtre condamnée à cause d'une bâche de chantier, chambre non conforme aux photos et finalement pas d'interlocuteur parlant le français comme mentionné sur le site ...très déçu !

3-night trip

10/10 Exceptional

May 29, 2019

Wonderful

Amazing facilities,wonderful people. Unbelievable value The only downside is that it’s a little out of town,but the taxis are so cheap & arrive in 5 minutes max And,having just stayed in a crap hotel that had two glorious reviews,let me tell you I’m real & ive travelled most of the world!

Chris, 2-night trip

10/10 Exceptional

Mar 6, 2019

Bra hotell

Mycket trevligt hotell som inte ser så mycket ut från gatan men vårt rum var stort och bekvämt.

Lars-Bertil, 5-night trip

6/10 Good

Apr 24, 2018

Average Hotel

There is a club across the street which became very annoying trying to sleep. The room and amenities were average, nothing special. Staff are friendly and helpful.

8/10 Very good

Apr 4, 2018

Hotel bien localisé (pas aussi beau que photos)

Hotel bien situé, personnel sympa et courtois Déjeuner très ordinaire, manque de choix Les chambres sont ok mais sans plus. Nous avions réservé la chambre deluxe et les photos étaient superbes sur Expedia mais très loin de la realité. Matelas inconfortable, baignoire veille, taché et les contours très sales. Les murs montraient des signes d'infiltration d'eau et de moisissures, murs tachés... Pas de coffre fort et d'ordinateur tel que mentionné dans l'annonce Le prix est ok mais ne payé pas de surplus pour une meilleure chambre, l'hôtel n'en vaut pas le coût

vc, 3-night trip

6/10 Good

Mar 25, 2018

Quality depends on location.

I was moved to a different hotel location because they over booked. Was told I would get an upgrade. There was a club across the street. Very noisy.

8/10 Very good

Mar 23, 2018

Nice stay at Icon 36

The hotel is ok with spacious rooms it not too many shops n eateries outside n quite noisy with cars n motorcycles noises

6/10 Good

Mar 19, 2018

Bra hotell om man inte är kräsen

Vi hade en bra upplevelse på hotellet tills vi en natt hittade en kackerlacka i badrummet. För någon som inte bryr sig är det kanske ofarligt men för oss var det traumatiskt. Duschen sög, det var en kort duschslang och det kom knappt ut vatten ur den, tog lång tid att duscha pga det. Fönstrena är så tunna att det känns som man bor ute på gatan då all ljud från bilarna med allt turande hörs. Men öronproppar löste det problemet för oss. För övrigt var hotellpersonalen väldigt snälla och hjälpsamma och frukosten var helt ok om man ska va där några dagar bara, det var ingen stor variation.

Nadia, 2-night trip

10/10 Exceptional

Mar 19, 2018

Value for money

Hotel is clean and spacious, breakfast is average. Friendly and knowledgeable staff. Location is great; short walk to everywhere & located on a relatively quiet street. Just don’t stay on the 8th floor as the elevator goes up to 7th floor only.

3-night trip

8/10 Very good

Feb 8, 2018

พนักงานน่ารักบริการดี..ห้องสะอาด.แต่ตอนที่พัก.ไฟบางดวงใน้องไม่ติด..จองอ่างแช่น้ำไป.แต่ตอนเข้าพักไม่มี..อาหารเช้าดี.สะดวกในการเดินเที่ยว

Srisawat, 3-night trip

8/10 Very good

Jan 29, 2018

Hôtel bien situé.

Nous avons séjourné une semaine dans cet hôtel. A notre arrivée, notre chambre n'étant pas prêté, nous avons dû attendre. En principe le check in se faiasit à partir de 14h. Finalement, nous avons eu la clé à partir de 13h. Dans tous les cas c'est très pénible d'attendre après 11h de vol. Le personnel a fait de son mieux.

Les parisiens , 7-night trip

8/10 Very good

Jan 11, 2018

L'hôtel tres bien situé dans le vieux quartier de Hanoi. Le personnel est super aimable et serviable. Les chambres sont confortables, mais la salle de bain était un peu sale et la chambre pourrait être un peu rafraîchie. Somme toute, c'est une tres bonne adresse avec une bonne relation qualité-prix

vanessa, 1-night trip

8/10 Very good

Jan 9, 2018

Tres bien

L'hôtel est tres bien situé dans le vieux quartier de Hanoi et le personnel et super aimable. Les chambres sont bien, mais quelques petites réformes pour les rafraîchir seraient intéressantes. Somme toute, c'est un très bon choix qualité-prix en ville!

vanessa, 1-night trip

2/10 Poor

Jan 7, 2018

Avoid a all costs. We feel cheated!

Awful. Manager rushed to greet us. Gave long story about water damage and sent us in a taxi to sister hotel 900m - 1stlocation was ideal. 2nd was appalling. See previous reviews. Icon 36 appears to do this frequently due to over-booking. From charming location to much less pleasant part of town. 2nd Hotel had a beautiful lobby and friendly receptionists. "Deluxe room" stank unbearably of cigarettes and the bathroom had a glass wall so that a guest in bed could watch their partner in the shower. The room and balcony overlooked a very noisy & ugly street. We are non-smokers and asked to move rooms.A t first the receptionist offered air-freshener. They moved us to a smaller room overlooking same street: 2 single beds pushed together, broken toilet seat, cigarette burns everywhere, dirty walls,fainter cigarette smell. Club across the street started INCREDIBLY LOUD THUMPING NOISE until 2:15. Clubs and staff hung around in the street until 3am. The quiet lasted until 6am. In the morning the manager was strangely surprised that we had not enjoyed Hotel #2 when we walked to back to #1 with bags.He refused any kind of compensation and would not even cancel our 2nd night. We left very angry feeling badly cheated.

2-night trip

8/10 Very good

Jan 6, 2018

Super friendly

Great and very kind people. Very polite and helpful. The hotel is in the old quarter what is absolutely amazing.

2-night trip

6/10 Good

Nov 24, 2017

Waste of money..

My birthday stay with Icon 36 hotel and residents was alright. It was clean and the staff was friendly. We had problems with the door not closing so the outside noise was horrific despite the fact there was suppose to be sound proof doors. when I tired to take a bath the jets didn't work and the tub leaked all the way into our room at 1am. I was hoping my birthday would have been a bit more memorable but I was let down.

Mika, 1-night trip

6/10 Good

Aug 24, 2017

아쉬훈 호텔.....

우선 트리플배드가 매력적이었으나 에어콘이나 기타 오래되서 많이 낙후되었으며 특히 조식은 기대하지 않는게 좋을듯 합니다

2/10 Poor

Jul 26, 2017

The room we stayed in has a malfunctioning aircon, the room couldnt get cold. I requested an electric fan. The bath tub looked like it has seen better days. The towels didnt smell good. The lobby is hot.. the cafe got flooded so breakfast was not provided. the only thing commendable about this hotel is the staff. They were all polite and apologetic. This hotel need a major improvement.

4-night trip

8/10 Very good

Jul 2, 2017

スタッフがやさしい

飛行機の時間に合わせてチェックアウトの時間を遅らせてもらいました。やさしいスタッフさんが対応してくれ、一生懸命日本語を話してくれました。

neko, 1-night trip

10/10 Exceptional

Jun 6, 2017

Loved it

This hotel is in a great location and the staff are very helpful. We would definitely stay there again.

1-night trip

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Does Romantique Hotel De Hanoi offer free cancellation for a full refund?