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Alex Hotel & Spa

3.0 star property
Hotel with spa, near Grand Port Maritime de Marseille

Choose dates to view prices

Located near Old Port of Marseille, Alex Hotel & Spa offers a haven with a rooftop terrace, relaxing bar and rejuvenating spa. Enjoy in-room WiFi, stay active at the 24-hour gym or get work done at the business center. With helpful staff and services like luggage storage and concierge assistance.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Bar/lounge
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY971
CNY1,103 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.2 out of 10
Wonderful
(26 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Premium bedding, in-room safe, blackout drapes, soundproofing

Executive Suite with rooftop

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Prestige Quadruple Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Prestige Quadruple Suite

  • Sleeps 4

Superior Suite

  • Sleeps 4

Signature Suite

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Club Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

  • Sleeps 2

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May 17 - May 18
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About the neighborhood

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • La Canebiere - 5 min walk - 0.4 km
  • Memorial De La Marseillaise - 5 min walk - 0.4 km
  • Centre Bourse - 5 min walk - 0.5 km
  • University of Aix-Marseille I - 6 min walk - 0.6 km
  • Le Panier - 11 min walk - 1.0 km

Getting around

  • Marseille - Provence Airport (MRS) - 30 min drive
  • Marseille Saint Charles Station - 2 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Arenc Le Silo Tram Station - 23 min walk
  • St. Charles Station - 1 min walk
  • Noailles Station - 7 min walk
  • Jules Guesde Station - 7 min walk

Restaurants

  • ‪EXKi - ‬3 min walk
  • ‪Carls Junior - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk
  • ‪Café De France - ‬2 min walk
  • ‪Il Caffè Di Roma - ‬3 min walk

About this property

Alex Hotel & Spa

At Alex Hotel & Spa, you'll be within a 10-minute drive of Grand Port Maritime de Marseille and Velodrome Stadium. Guests can be pampered with deep-tissue massages at the spa. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: St. Charles Station is steps away and Noailles Station is 7 minutes.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Lounge 1713 - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Spa access is available for an extra charge of EUR 35 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Alex Hotel Marseille

Alex Marseille

Alex Hotel

Alex Hotel & Spa Hotel

Alex Hotel & Spa Marseille

Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Does Alex Hotel & Spa offer free cancellation for a full refund?

Yes, Alex Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alex Hotel & Spa?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Alex Hotel & Spa?

Sorry, there's no onsite parking at Alex Hotel & Spa.

What are the check-in and check-out times at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Check-out time is noon.

What is there to do at Alex Hotel & Spa and nearby?

Alex Hotel & Spa has a spa and a 24-hour fitness center.

What's the area around Alex Hotel & Spa like?

Alex Hotel & Spa is a short 1-minute walk from St. Charles Station and 6 minutes' walk from La Canebiere.

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Reviews

Alex Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

7.4

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of options, including fresh waffles and homemade yogurt. (23 reviews)
  • The spa facilities were spotless, relaxing, and offered a great way to unwind. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Train station
Breakfast
Location
Spa
Bathroom
Port
Trains
Spacious room

Reviews

Verified

10/10 Exceptional

Right across the street from the train station. Very clean, very friendly staff and excellent breakfast. I wouldn’t hesitate to stay here again.
Harry, 2-night trip
Verified

10/10 Exceptional

Great hotel, great room, great staff.
James, 1-night trip
Verified

10/10 Exceptional

From the outside you don’t know what to expect. When you pass the door, you find this little gem, great hospitality, nice clean rooms. Good breakfast. Across the St Charles tube station. Perfect for transport.
Denis, 1-night trip
Verified

10/10 Exceptional

Convenient hotel with great proximity to the train station. Room was clean and comfortable
Kenneth, 3-night trip
Verified

10/10 Exceptional

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Songlin, 2-night trip
Verified

10/10 Exceptional

Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Elsa, 5-night trip
Verified

10/10 Exceptional

Quiet hotel

Very helpful staff with good restaurant suggestions.
Simon, 2-night trip
Verified

10/10 Exceptional

Very helpful desk clerk for our late check in, room was clean and inviting
Warren, 1-night trip
Verified

10/10 Exceptional

Great value stay in central Marseille

Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Andrew, 3-night trip
Verified

10/10 Exceptional

The room were large and very clean. Front desk personnel were very helpful.
Alan, 1-night trip
Verified

10/10 Exceptional

The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
Anne, 3-night trip
Verified

10/10 Exceptional

Perfect proximity to the train station and all the sites
Margo, 1-night trip
Verified

6/10 Good

Location is good
Richard, 1-night trip
Verified

10/10 Exceptional

ÄWe stayed there just to catch the train in the next morning, as the hotel is directly located in front of the train station. But the quality was beyond our expectations - the rooms were located at the backyard of the property. So, we didn’t hear noise from the front street as we thought we would. The room was spotless, modern, with a good smell. Bed was comfortable . I think they pay attention to the details like other boutique hotels. The only thing would we hoped that the choice of food on the breakfast menu could be wider. Otherwise, a very comfortable stay.
Pui Ying, 1-night trip
Verified

10/10 Exceptional

The hotel and staff were great! Bfast was excellent. The location is great for train travel. You can walk to the area of Old Port in 20-30 minutes. We enjoyed our stay at the property. The location is in a very diverse area. We felt safe at the Alex.
Sharon, 2-night trip
Verified

8/10 Very good

Central location Very pleasant staff.
veronica, 3-night trip
Verified

10/10 Exceptional

Very charming hotel, great sleep. Location is perfect.
Michael, 1-night trip
Verified

8/10 Very good

Lovely hotel, great staff.

The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.
Gail, 1-night trip
Verified

6/10 Good

Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.
Richard, 3-night trip
Verified

10/10 Exceptional

Spacious room and bathroom. Friendly staff. Near train station.
Sally, 3-night trip
Verified

10/10 Exceptional

The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.
Mark, 2-night trip
Verified

10/10 Exceptional

Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Aimee, 1-night trip
Verified

8/10 Very good

Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
MARINA, 2-night trip
Verified

10/10 Exceptional

Great location, helpful staff!

We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
Rebecca, 1-night trip
Verified

10/10 Exceptional

I would definitely stay here again!!! the staff were super helpful and friendly!
Trevor, 2-night trip