Neighbourgood Sutter Mansion

5.0 star property
Luxury hotel with 24-hour fitness, near Lombard Street

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Photo gallery for Neighbourgood Sutter Mansion

Front of property - evening/night
Property preview
Staircase
Restaurant
Lobby sitting area
Mansion on Sutter, near Lombard Street and the Palace of Fine Arts, offers an elegant retreat with a cozy fireplace in the lobby. Take advantage of a 24-hour gym, business center, and concierge services to enhance your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Parking available
  • Pet friendly
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Self parking
  • Conference center
  • Business center
  • 3 meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is CNY2,625
CNY3,058 total
includes taxes & fees
Nov 26 - Nov 27

Why we love this property

Victorian architectural gem
This luxury hotel features stunning Victorian architecture with curated decor. In the vibrant city center, this gem showcases timeless design.
Lavish sleep experience
Sumptuous bedding with Frette Italian sheets and plush pillowtops create an elegant retreat. Sink into sleep with hypo-allergenic comfort and blackout drapes.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite with Spa Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite with City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Pillowtop bed
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

King Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

King Suite Plus

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room 2

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Frette Italian linens
  • Sleeps 2
  • 1 King Bed

Royal Suite

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
  • 97 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
1409 Sutter St, San Francisco, CA, 94109

What's nearby

  • Lombard Street - 3 min drive - 1.8 km
  • Pier 39 - 5 min drive - 3.3 km
  • Oracle Park - 5 min drive - 3.6 km
  • Golden Gate Park - 7 min drive - 3.7 km
  • Alcatraz Island - 25 min drive - 5.7 km

Getting around

  • San Francisco Intl. Airport (SFO) - 20 min drive
  • Oakland Intl. Airport (OAK) - 27 min drive
  • San Carlos, CA (SQL) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 37 min drive
  • San Francisco Station - 5 min drive
  • Bayshore Station - 11 min drive
  • San Bruno Station - 17 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • California St & Polk St Stop - 8 min walk
  • California St & Larkin St Stop - 10 min walk

Restaurants

  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Haraz Coffee House - ‬2 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Octavia - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

Neighbourgood Sutter Mansion puts you just a 5-minute drive from Presidio of San Francisco and Moscone Convention Center. Guests can enjoy the 24-hour fitness center or take advantage of nearby hiking/biking trails. This luxurious hotel is also just a 5-minute drive from Golden Gate Park and Bill Graham Civic Auditorium. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: California St & Van Ness Ave Stop is 6 minutes and California St & Polk St Stop is 8 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (1 total, up to 85 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
LOCAL_PARKING

Parking

    • Secured onsite self parking (USD 65 per day; includes in/out privileges)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Whale-watching nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center

Services

  • Concierge services
  • Luggage storage
  • Romance packages

Facilities

  • Built in 1881
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Secured self parking costs USD 65 per day with in/out privileges

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

Does Neighbourgood Sutter Mansion offer free cancellation for a full refund?

Yes, Neighbourgood Sutter Mansion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neighbourgood Sutter Mansion?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 85 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Neighbourgood Sutter Mansion?

Yes. Self parking costs USD 65 per day. Parking spots may be limited.

What are the check-in and check-out times at Neighbourgood Sutter Mansion?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Neighbourgood Sutter Mansion and nearby?

Have fun with nearby activities like cycling and hiking. Neighbourgood Sutter Mansion also has a 24-hour fitness center.

What's the area around Neighbourgood Sutter Mansion like?

Neighbourgood Sutter Mansion is in Western Addition, a short 6-minute walk from California St & Van Ness Ave Stop and 17 minutes' walk from Bill Graham Civic Auditorium.

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Reviews

Neighbourgood Sutter Mansion Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Restaurant
Building
Bed
Bar
Art
Bathroom
Parking
Flowers

Reviews

10/10 Exceptional

Probably the nicest place I have stayed.
William, 2-night trip

10/10 Exceptional

Quirky but excellent

Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Jason, 1-night trip

10/10 Exceptional

We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.
Stacey, 1-night trip

10/10 Exceptional

Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
Frank, 1-night trip

10/10 Exceptional

Close and convenient for work.
Anna, 2-night trip

10/10 Exceptional

We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.
David, 1-night trip

8/10 Very good

Beautiful historic building with spacious, clean and well appointed rooms. The staff was very friendly. They served a nice breakfast but the restaurant is otherwise closed.
Seth, 3-night trip

10/10 Exceptional

Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Ronan, 1-night trip

10/10 Exceptional

The mansion was amazing and specially thanks to Amanda who was so friendly, kind and helpful. She was a great host. A special thanks to her The suite was amazing. Classy, very well kept and so enjoyable. Highly recommended!
Thomas, 2-night trip

8/10 Very good

Classic 1904 beautiful property, restored to a modern, though age authentic San Francisco Mansion.
Blake, 1-night trip

10/10 Exceptional

Absolutely wonderful place with a very welcoming staff! Amanda, in particular, was really great. Loved the rooms. I stayed in 203 and 207. Great Italian market with sandwiches across the street. Highly recommend!!!
Colleen, 1-night trip

10/10 Exceptional

Friendly staff. Beautiful art. Great location.

We stayed in this hotel for one night. This was our second time because we liked a lot our first stay. I would highlight 3 things about this hotel: 1) Friendly and helpful staff (Amanda and others). They went above and beyond to make us happy from making coffee, carrying luggages, opening parking doors, and most importantly having a pleasant conversation. 2) Beautiful art throughout the building. 3) Great location, walking distance to Japan Town and Fillmore shops and restaurants.
Pooya, 1-night trip

10/10 Exceptional

It's a beautiful property, well maintained, and the staff is perfect. We had an issue with the safe in the room (the only bump in an otherwise perfect stay) and the concierge was at the door almost before we hung up the phone. Also, I ordered roses for the room (my wife's birthday) and they were perfect. This is really a exceptional hotel.
Erik, 2-night trip

10/10 Exceptional

Lovely mansion with beautiful art. Attentive staff. Easy parking. Comfy beds. Quiet. Room had separate tub/ shower and room was spacious. Would have preferred a separate sheet on the bed, but bedding was high quality.
Anita, 1-night trip

6/10 Good

Faded glamour

What was once a beautiful building now feels like a faded star. A sense of neglect lingers over the house. The rooms are clean and the bed comfortable but there is a lack of facilities which look like they used to be there but have been stripped out. Our room had a living room filled with seating and a sideboard with a tv point and a tv unit but no tv? No fridge in the room which is pretty essential when its mid summer in the city. No drinks facilities. There was an espresso machine on the ground floor but not self service and no sign of staff to operate it for you. Even at breakfast when the sad ghostly continental offer was laid out, we were left with an automatic coffee machine and the espresso sat unused. The bar held remnants of the past with half opened bottles of wine, old cans of beer and scattered glassware. When we asked for a glass of wine we were offered some of the opened bottle which was ancient and undrinkable. Asked for a beer instead but the fridge was broken... Why not clear it all away and make it clear the bar is closed, the next day the opened dusty bottle of wine was still sat there alongside several others... Overall it felt like the place was closed and we had snuck in, it was sad.
C, 2-night trip

2/10 Poor

When I arrived they asked for my credit card to hold against the room, which I the norm. I have traveled the world, I am from California and I have stayed at hundreds of hotels worldwide. When we checked out , I tidied up the room as I usually do, put used towels in a corner to be thoughtful of the maids job shut door checked out. I recieved a goodbye and off I went When I get home I see charges totaling 255.00 I filed a claim with bank and called hotel again. The manager spoke with me, told me I got the towels dirty scratched the table and got makeup on the floor. None of this is true. She told me she had photos. I told her well they aren’t my photos because I leave rooms nice and towels should be cleaned and bleached anyway after removal. I told her I would report her to the BBB , Travelocity and others for her dishonesty. Shame on her for trying to recoup the great deal I got on travelocity, by saying I damaged a room. I feel insulted and robed. So if you are going to stay here , you need to photograph the room or have a walk through, and wash your own towels before your leave, if you don’t want to go through all that , and you certainly shouldn’t have to, stay at a reptaubale well known hotel. Shame on mansion on Sutter, I expected more of you.
Gina, 3-night trip

10/10 Exceptional

Some of of the most comfortable beds/pillows/sheets I've ever slept in! Service was great, rooms are spacious.
Kiersten, 1-night trip

10/10 Exceptional

Best Place in Lower Pacific Heights

The great staff will attend to your every need. Lovely renovated property. Nice full breakfast menu. Comfortable rooms. Quiet. We will stay here whenever we are in San Francisco.
Leslie, 10-night trip

10/10 Exceptional

What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Kelly, 2-night trip

10/10 Exceptional

It was wonderful! The service was impeccable in every way.
Virginia, 3-night trip

8/10 Very good

Very friendly and close to everything
Evelyn, 6-night trip

10/10 Exceptional

Excellent service and comfort!
Mike, 1-night trip

10/10 Exceptional

We loved our stay! The hotel is gorgeous and the staff so welcoming.
Jodi, 2-night trip

10/10 Exceptional

Everything was very beautiful.
Eduardo, 1-night trip

10/10 Exceptional

Great and Charming

Beautiful building and great rooms. Staff was excellent and very courteous. Very nic charm.
Andres, 1-night trip