Serious Safety and Sanitation Concerns at Hotel Property
At 2:09 AM, I encountered a homeless individual inside the hotel, further heightening my distress during an already challenging emergency. By 7:00 AM, the individual was still sleeping on the hotel couch near the elevator, raising serious safety and sanitation concerns. While we believe in helping those in need, it is the hotel’s responsibility to maintain a secure and sanitary environment for all guests. This lack of proper oversight compromised guest safety, added unnecessary stress, and resulted in further disruptions to my travel and work commitments.