Never again at this location,
After checking in, I went to my room and was immediately disappointed. The room hadn’t been properly cleaned, the toilet wasn’t flushing, and the shower wasn’t working correctly. I asked to speak with the hotel manager, but the situation only got worse. The property was surrounded by a noisy construction zone, which made both the room and pool area extremely loud and unpleasant.
Although we were offered a coupon for a welcome drink, it wasn’t available when we came to redeem it. The hotel manager I spoke with was unprofessional and unhelpful—he didn’t apologize once for the inconvenience and seemed more interested in upselling me than addressing any of the issues. The breakfast staff were nice , while the bar man at the 12th floor was not friendly at all
I will be filing a formal complaint with the Radisson corporate office regarding this experience.