Our room looked onto courtyard which would have been nice but not cleaned after wedding reception on the Saturday night. Wall ashtrays overflowing, broken glasses pushed to one side on the ground. The courtyard wasn't cleaned until the Tuesday and ashtrays still full when we left. Friendly staff and meals reasonable.Tables cleaned butvery sticky.
Brian
Hotels.com真实住客点评
10/10 绝佳
2016 年 8 月 16 日
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2016 年 7 月 30 日
Hilary
Hotels.com真实住客点评
2/10 很差
2016 年 7 月 18 日
Avoid!
Possibly the worst hotel we have ever stayed in. Room was filthy, the people there were rude, bed was falling apart and unlike how it is advertised there is NOT free wifi in the rooms. Stained carpets, holes in the doors and curtains so thin you could see through them. Overall very uncomfortable and not enjoyable in the least.
george
Hotels.com真实住客点评
4/10 尚可
2016 年 7 月 7 日
Would not recommend
When we arrived, the hotel asked me to pay for the room (I had already paid the full balance on booking). Check in took over half an hour even though we were the only people trying to check in.
We were then given the wrong room key so had to return once again to the reception desk. When we got into the room it was freezing cold. The rest of the room was underwhelming at best.
There was no mention anywhere of when the kitchen closed, and breakfast was in no way worth £8.50!
Toby
Hotels.com真实住客点评
10/10 绝佳
2016 年 6 月 6 日
I found it to be very friendly and the food good.
真实旅客
Hotels.com真实住客点评
6/10 好
2016 年 4 月 29 日
Pleasant for a one night stop.
A pleasant stop off on the way to Cornwall. Quiet and peaceful. Staff Helpful. We had a dog, but nowhere safe to walk him, The Hotel was clean and comfortable, but very jaded with chipped paint in places.
真实旅客
Hotels.com真实住客点评
6/10 好
2016 年 4 月 26 日
Wifi was non existent and hadn't been for some time. Hotel conveniently situated next to A38 to get to Plymouth yet far enough back not to get traffic noise
真实旅客
Hotels.com真实住客点评
6/10 好
2016 年 4 月 10 日
The room was big enough and the bathroom was large. The breakfast was OK. Unfortunately the room was in the second floor and there were no elevators.I you just want to stay overnight - hotel is good for you.
Hannu
Hotels.com真实住客点评
10/10 绝佳
2016 年 4 月 7 日
Fantastic fresh food and a very relaxing break.
The most outstanding feature of this hotel was the care and attention paid by the staff, and uppermost was the standard of the food served in the restaurant.
The chef took time to discuss any dietary issues and produced the most superb dishes.
Keith
Hotels.com真实住客点评
8/10 很好
2016 年 3 月 29 日
真实旅客
Hotels.com真实住客点评
6/10 好
2016 年 3 月 9 日
Convenient for Plymouth / South West. Good value
Very convenient for Plymouth / South West just off A38 but in a rural setting. Stay very pleasant, room clean and comfortable, staff very friendly. Reception, Bar and Restaurant area very nice.
Some areas do need addressing though as it lets the hotel down.
Good value for the money.
Ray
Hotels.com真实住客点评
6/10 好
2016 年 3 月 8 日
Pleasant stay
Pleasant stay...
Staff friendly, but not over welcoming when l first arrived.
Room was good and clean.
Would stay there again.
Lorraine
Hotels.com真实住客点评
4/10 尚可
2016 年 3 月 7 日
Smelly, Sewage room.
The place was dirty, smelled, and the bathroom had a lovely aroma of sewage.
Anastasia
Hotels.com真实住客点评
4/10 尚可
2016 年 3 月 4 日
Cold Room.... No Wifi!
I had booked in for two nights on business. No/very intermittent wifi meant I could get no work done (unless I was stood by the windowsill and using 4G on my phone!). Breakfast was an additional cost of £8.50 - I was unaware of this until I arrived (perhaps that was my fault for not checking when booking!). Drafty windows meant the room was cold and the A38 traffic noise was quite apparent. Dining area was very well kept, but rooms were more 'motel or poor B&B standard. Very disappointed as the website gives a different impression. Oh..... and it also seems to be a regular haunt for foul mouthed road contractors!
Jay
Expedia真实住客点评
4/10 尚可
2016 年 2 月 9 日
Wifi or not Wifi
I chose this hotel because it was close to my destination and rather than go with one of the major chains I prefer to support local businesses.
They advertise free Wifi another reason why I chose this hotel. So following my business meeting I intended to catch up on work in the comfort of my room. However the wifi was not working and after a few tries I called reception. The response was classic! "Someone might be downloading a movie and it's only a domestic broadband hub" was the first excuse. Well, beef up your broadband and put restrictions on what guests can do!
Next excuse "it's not very good, that's why it's free" has to be the most gobsmacking excuse I've ever heard!
Food wasn't bad, room is basic but clean. Electrics are dodgy to say the least - too many extension leads cross crossing around the room.
Dave
Expedia真实住客点评
6/10 好
2016 年 1 月 21 日
Rebecca
Hotels.com真实住客点评
2/10 很差
2015 年 12 月 30 日
Water torture
The window above the bed had a leak and was dripping all night, I had to put a towel in the window sill to stop it splashing on me. Got very little sleep and when I complained got no offer of any money back. Never again
Brian
Hotels.com真实住客点评
2/10 很差
2015 年 11 月 9 日
Awful hotel
Tired and musky rooms - we booked 3 rooms. Bathrooms had old and worn out vinyl floors and bathroom suite. WiFi failed to work and had to go elsewhere locally to get the connection. The interior of the hotel does not match the exterior look. You are better off staying in one of well known chains of Hotels such as ibis or Travel Lodge locally.