8/10 很好
2025 年 4 月 26 日
Great location... honesty lacking from the hotel
The hotel is perfectly positioned about the natural pools and we had a lovely 6 night stay here, using it as a base to explore the island.
Our room looked out over the ocean with fantastic views from the balcony. Housekeeping was very efficient and our room very clean and comfortable.
We booked our stay on a HB basis and as an anniversary treat. Breakfast was fantastic with plenty of choice.
Dinner could be taken at the rooftop restaurant or at the seaview restaurant. We preferred Seaview.
However, we arrived to discover extensive renovations right next door to the hotel ..we assumed it was another Business until we called by reception to advise our bookings at Seaview could not be honoured as it was closing to allow kitchen equipment to be transported and installed ' next door' at the hotels new premises!! For the next few days breakfast was served at the rooftop restaurant, which had no means to keep hot food hot and only approx 10/12 tables were undercover and protected from the elements
I understand that work needed to happen but I am very disappointed that the hotel were not upfront with the fact that facilities would be out of commission as a result of building work, especially for our anniversary itself.
Most of the staff were fantastic and a real credit to the hotel.
Caroline
Caroline，9 晚行程
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