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Hangzhou Bokai Westlake Hotel

3.0 star property
Lakefront hotel with restaurant, connected to a shopping center, near West Lake

Choose dates to view prices

Nestled in Shangcheng, Hangzhou Bokai Westlake Hotel offers the perfect blend of modern comforts and attentive service. With a restaurant, business center, and helpful staff on hand to assist with tour tickets or dry cleaning needs.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Free grocery shopping service
  • Elevator

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Boutique Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Boutique Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Economy Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Hour Room(4 Hours between 8AM-8PM)

In-room safe, desk, laptop workspace, blackout drapes

Hour Room(4 Hours between 8AM-8PM)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfy Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Comfy Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Boutique Double Room

In-room safe, desk, laptop workspace, blackout drapes

Boutique Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Cozy Double Room

In-room safe, desk, laptop workspace, blackout drapes

Cozy Double Room

  • Sleeps 2
  • Free WiFi

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The price is CNY118
CNY137 total
includes taxes & fees
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About the neighborhood

Map
No.32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, Zhejiang, 310001

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Wushan Night Market - 8 min walk - 0.7 km
  • Westlake Yintai Commercial Center - 10 min walk - 0.9 km
  • Qinghefang Old Street - 14 min walk - 1.2 km
  • Wulin Night Market - 19 min walk - 1.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive
  • Hangzhou Station - 7 min drive
  • Hangzhou Railway Station (HZD) - 8 min drive
  • Hangzhou East Railway Station - 9 min drive
  • Ding'an Road Station - 8 min walk
  • Chengzhan Station - 14 min walk
  • Longxiangqiao Station - 15 min walk

Restaurants

  • ‪北啡咖啡 North Fei - ‬6 min walk
  • ‪开元路烧麦 - ‬3 min walk
  • ‪No Name - ‬1 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪新三毛大酒店 - ‬2 min walk

About this property

Hangzhou Bokai Westlake Hotel

Hangzhou Bokai Westlake Hotel offers a great location, putting you within just a 10-minute walk of West Lake. Guests will have free perks like WiFi, self parking, and wired internet. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Ding'an Road Station is 8 minutes and Chengzhan Station is 14 minutes.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Grocery/convenience store

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for CNY 30.0 per night

Policies

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Union Pay

Also known as

Bokai Westlake

Bokai Westlake Hotel

Hangzhou Bokai Westlake

Hangzhou Bokai Westlake Hotel

Hangzhou Bokai Westlake

Hangzhou Bokai Westlake Hotel Hotel

Hangzhou Bokai Westlake Hotel Hangzhou

Hangzhou Bokai Westlake Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Bokai Westlake Hotel offer free cancellation for a full refund?

Yes, Hangzhou Bokai Westlake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hangzhou Bokai Westlake Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hangzhou Bokai Westlake Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hangzhou Bokai Westlake Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

Are there restaurants at or near Hangzhou Bokai Westlake Hotel?

Yes, there's an onsite restaurant.

What's the area around Hangzhou Bokai Westlake Hotel like?

Hangzhou Bokai Westlake Hotel is in Shangcheng, a short 8-minute walk from Ding'an Road Station and 6 minutes' walk from West Lake.

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Reviews

Hangzhou Bokai Westlake Hotel Reviews

7.0

Good

6.8

Cleanliness

8.0

Location

7.2

Staff & service

6.6

Property conditions & facilities

Popular mentions

Service staff
Location
Bed
Room

Reviews

Verified

10/10 Exceptional

Great location and the service was exceptional, front desk service was extremely helpful in anything we needed.
Lucia, 6-night trip
Verified

8/10 Very good

Not bad, location is good
Ka Yee, 1-night trip
Verified

8/10 Very good

The hotel location is walkable distance to the famous West Lake (Xihu), not far from rhe subway station, close to a mall, in neighbour hood quite a lot of local restaurant with friendly price.
Yenni Marlina, 2-night trip
Verified

10/10 Exceptional

The property is close to Xihu lake and many other tour sites. It is also close to shopping areas. Property is clean and bed is comfortable. staff are friendly. The only down side is the room and bathroom are small.
Shengli, 3-night trip
Verified

10/10 Exceptional

Pleasant boutique hotel

Comfortable hotel at a good price in a lively part of town. They don't do breakfast and the local coffee shops open a bit late. Metro is just around the corner
Roger, 2-night trip
Verified

8/10 Very good

Older fixtures with an excellent bed. Great value for money. Very helpful staff. Located in a older neighborhood, if you want the authentic Chinese neighborhood feel, this is for you. I would definitely book again.
Song Wei, 3-night trip
Verified

8/10 Very good

The hotel location is quite close to West Lake (Xihu), near hotel quite a lot of local restaurant, the hotel is quite close to xinhua book store, from Hangzhou East Station quite close with taxi. The hotel staffs are nice but they only speaks mandarin.
Yenni Marlina, 2-night trip
Verified

6/10 Good

Property is old. Location is closer to subway, restaurants and about 15 mins walking distance from west lake area.
Daxin, 2-night trip
Verified

8/10 Very good

Hotel was satisfactory, we had a nice time there but it is in a rundown condition. The neighbourhood is fantastic though, lake is close by and right next to the hotel are great local dining options, noodle shops, dinner restaurants serving wok veggies, meats...bakeries...and right in the front of the hotel is a very nice tea/coffea place that serves the best matcha latte! Everything very cheap, no touristy prices. The minus of the hotel is the cigarette smell in the corridors, which inevitably got to our rooms, because some inhabitants of the hotel smoke and leave their rooms open to vent. We didn't smell too much smoke on the other floors, so we might have been just unclucky with the position of our room. Staff was very nice but nobody spoke english so we communicated through google translator. However, if you want a real, local, chinese culture and experience this is a great place to start.
Zuzana, 13-night trip
Verified

10/10 Exceptional

A excellent motel we have enjoyed so much
Matthew, 4-night trip
Verified

10/10 Exceptional

3 night stay

The location is perfect, near the West Lake and the price is affordable. The staff was very friendly, especially Miss Hu helped us solve the problem by long-distance call after we left Hangzhou.
Yu, 3-night trip
Verified

8/10 Very good

Good
CHIEN KAI, 1-night trip
Verified

6/10 Good

Ok room, less ok personel.

The room was clean and OK for the price. The personel, however, could not speak English and seemed a bit incompetent, they could not propperly help me order a taxi.
1-night trip
Verified

8/10 Very good

Hotel is closed for renovation. They rebook us

Hotel is closed for renovation till 26 Jan 25. In case you are at the hotel, do knock the doors. The hotel receptionist is still inside the renovation ongoing hotel. She will call a taxi to bring you to your rebooked accommodation which is located near Wulinmen. Rebooked accommodation is ok. About the same. Pics as shown.
Lee, 2-night trip
Verified

4/10 Fair

The room got cockroach 😞 all dirty
fang lee, 2-night trip
Verified

2/10 Poor

Terrible, Terrible Terrible!! Hotel is closed for refurbishment, reception area is in a complete mess with tens of beds and mountain of bedding! Hotel only informed us that they're closed for business upon arrival, we were told that they will take us to another nice hotel and we have to pay in full for the first night, so we paid ￥373. A driver came and took us a hotel past the West lake about 10 minutes, we found the hotel in an awful dark backstreet under some residential buildings, Address is XiHu District, North Jinzhu Road number 21Garden area.- the type of rooms would normally cost around ￥100 or so, room bedding was clean but smelled bad then found bedding were damp feel。But Bokai Boutique WestLake hotel charged us￥373 via WeChat! What more it's not the standard hotel I had in mind to stay at all!! It was late in the evening 9pm, we were tired and disappointed not had food, so we decided to remain till morning. I contacted Expedia agent requested cancel the next two days of bookings with Bokai Boutique hotel. Totally absolutely disappointed with this SCAM hotel!! Expedia website, I kindly advise that you should remove this awful hotel from your site and inform other guests of their business closed so no more innocent guests get caught up in this awful experience as we have!! Scam hotel address is 32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, Zhejiang, 310001 AVOID Avoid at all cost!, in case they trade under another name in future!
June, 3-night trip
Verified

8/10 Very good

가성비 아주 좋음
Su Gil, 2-night trip
Verified

10/10 Exceptional

飯店服務人員很細心，有問題會很細心的回答
CHUNG-YEH, 1-night trip
Verified

8/10 Very good

ตำแน่งที่ พักค่อนข้างดี มีร้านอาหารอยู่รอบด้าน สะดวกสบาย ราคาค่อนข้างโอเค
perapong, 2-night trip
Verified

8/10 Very good

交通便利方便，但房間味道不好

房間充滿煙味，別間人偷抽煙的味道會一直傳過來，很麻煩
2-night trip
Verified

10/10 Exceptional

西湖近く、地下鉄駅にも近い。ロケーション抜群

連続して一週間ほど滞在しました。 まずロケーションが素晴らしい。西湖まで近く、旧市街地の中心部といって良い場所です。地下鉄1号線定安路駅にも徒歩３分ほどで、どこに行くにも便利。 朝ごはんはホテルの周りにバイキング形式の食堂や古くからの小食堂などがたくさんあり、肉まん、小籠包、おかゆ、豆腐脳（豆花）など好きなものが食べられます。 居心地も良く、滞在中に嫌な思いすることはありませんでした。お掃除時にタオル交換、ミネラルウォーターが補給され、自分でお水を買う必要はありませんでした。上階の洗濯機が無料で使えたのもありがたかったです。 外国人が泊まれる宿が限られている（ユースホステルなどは外国人を受け入れなくなっている）現在、比較的安価でしかも必要十分なサービス、このロケーション。また利用したいと思います。
Ryoko, 5-night trip
Verified

10/10 Exceptional

호텔 후기

서호와 백화점 및 번화가가 인접하여 있고, 가성비도 상당히 좋아서 항주를 즐기기에는 더없이 좋은 호텔입니다.
WONSIK, 5-night trip
Verified

6/10 Good

是老舊酒店，洗澡水温不穩， 清潔度還可以
YEE WAH EVA, 3-night trip
Verified

6/10 Good

有關西湖博凱酒店評價

房間整體一般，酒店整體一般，員工服務態度尚可。
2-night trip
Verified

10/10 Exceptional

The bed was very good. I was able to sleep very well.
ShinShin, 1-night trip