After I had given the room at 7+ pm which I found somebody's luggage was still there, I found information about length of stay, Visa card number that asked to sign and the booking price were all wrong!!!
Things all messed up.
Service of front desk staff failed to do their job properly. I attended first and given passport as told, then asked me to wait and served the next customer who came after me.
Back home now but still not yet received receipt of payment.
My bank notified me hotel had charged me.
真实旅客
1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 15 日
Terrible water
I did not get hot water for the shower.
I mentioned this to the front in the evening.
The front said the message would be given to the front desk in the morning.
But the front in the morning said the message has not left.
Finally the front changed a room for me. The new room provided me warm water, but it was very weak flow.
HIROYUKI
HIROYUKI,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 14 日
My visit there was awful. There is no way that I would ever refer this place to anybody actually if I could get a refund I’d be really happy. We did not have a refrigerator that said we’d have a refrigerator. He made his weight a day and then go down and ask somebody else to get it for us. The night was awful. He wouldn’t do anything to help us in any kind of way. I posted pictures below about this beautiful continental breakfast we were gonna get I not attractive at all. The people were rude. Very very rude and their website pictures are deceiving we their Wi-Fi did not work. The code they gave us did not work no hot water. I’m very disappointed so if there’s any way that they’ll accommodate a little bit of the money that was spent on this room that was unnecessary for what we got
Susie
Susie,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
J Gabriel
J Gabriel,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
At best it was a roof over my head while in town for a concert. I didn't spend much time in the room but the bed was comfortable. There was no hot water to take a shower before leaving for a long drive home the next morning.
Heather
Heather,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Brutal
I’ve been in. over crack houses.
Jeff
Jeff,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 17 日
Treaghan
Treaghan,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 8 日
unfriendly staff, homeless people in the hotel area, smell, we had already paid for the room by credit card, but we had to pay it again on site, we felt very uncomfortable and unsafe
Heidi
Heidi,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 5 月 21 日
I've never seen such a terrible hotel. It's dirty and unsafe. Please remove this hotel from your company's website.
David
David,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 5 月 15 日
Tale of two cities.
During the day the manager on duty was excellent. He was forced to deal with the homelessness around the property which he did superbly. Unfortunately he was not there for check in or the second evening of my stay and the staff during that period were horrendous, disinterested and impolite. The homeless and drug scene so well countered during the managers time quickly enveloped the property. The staff were indifferent to the problem, Location was near city center and room was clean and comfortable for sleeping. Outside was a bit scary. Some of the guests were part of the problem unfortunately.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 5 月 13 日
Audrey Gildas
Audrey Gildas,21 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 12 日
Royce J.
Royce J.,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 5 月 7 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 5 月 6 日
I never write bad reviews but this place was terrible everything was broken and unsafe nothing like the photos, save yourself the hustle and book a different hotel. I would never stay there ever again!
真实旅客
2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 5 月 1 日
Cindy
Cindy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 4 月 30 日
I did not receive a receipt for my credit card transaction and when I asked for the wifi password they were more rude …. I feel that it is not smart to have front desk employees who do not speak English…