The property is on the far South side of the city. We walked to virtually every other beachside resort and would argue that this is the best (all things considered). The manager Daniel is an honest and welcoming host. He added to our comfort level (our first time traveling in Mexico) and we'd recommend Zombay because of him. He's a good guy and an excellent host. The property is quiet and peaceful and in a perfect spot. The room was basic (everything is in Holbox) but the porch attached to the room was 'amazing' and the property is peaceful and clean and gives you that true island vibe. The beachfront bar is tiny but efficient. We'd recoupment this place to anyone visiting Isla Holbox for the first time.
Daniel Thomas
12 晚浪漫旅行
8/10
Très bel hébergement avec un décor enchanteur. L’accueil fournit de l’eau potable, il y a un café et un restaurant annexés à l’hôtel augmentant ainsi l’offre de service à proximité. On peut se rendre aisément dans le « centre-ville » à pied et l’emplacement permet d’observer les couchers de soleil. Le service de buanderie se veut être fait par le personnel de l’hôtel pour un coût par morceau de vêtement.
Mes points négatifs proviennent de la qualité des installations, plus précisément de notre suite. La porte coulissante extérieure était difficile à ouvrir et par le fait même, sa poignée était brisé. Les matelas et les oreillers sont très durs, donc pas idéal pour les maux de dos/cou.
En général nous avons adoré notre séjour et nous recommandons cet établissement.
Jean-Philippe
3 晚家庭旅行
8/10
Ines
4 晚行程
10/10
Maria Eugenia Navarro
1 晚行程
4/10
真实旅客
4 晚行程
10/10
Great location and property. The staff at this property is remarkable. Coco, Carmen and Daniela specifically took excellent care of us every day along with the kitchen staff, bar staff, maintenance and housekeeping. My only advice is to remove seaweed more often from the beach and be prepared to possibly not have hot water at times but this is México and these things happen. Other than that we had an excellent stay. Thank you Hotel Zomay.❤️
Tiffiny
6 晚家庭旅行
8/10
Staff were all wonderful and very helpful.
Very cute and have character.
But if you are looking for luxurious hotel; this will not be a place for you.
I will definitely come back here.
Chinami
3 晚行程
8/10
Quiet area and very friendly staff.
Silvia
3 晚家庭旅行
6/10
Amanda
4 晚行程
10/10
Great hotel. You can walk to the beach and bar from your room. AC and fan were sufficient. Room was spacious enough for your suitcases and bags. Wish I’d stayed longer.
Cristina
2 晚家庭旅行
4/10
howl rooms are very badly built, some walls are not even closed off, the bed is hard, pillows are the cheapest, do not stay here
Rafael
1 晚行程
10/10
Jonathan
2 晚行程
6/10
Das Hotel war praktisch und hat uns im großen und ganzen gut gefallen. Schön war, dass es kostenlose Paddelbote zum ausleihen gab. Das Preis-Leistungsverhältnis hat gestimmt!
Anastasia
3 晚浪漫旅行
10/10
Zomay was a lovely place to stay, the staff was super accommodating and helpful, they had affordable tours and transfers.
We did go in rainy season which I would not recommend because the town does not have the infrastructure and gets flooded which makes it hard to enjoy. But Zomay was super helpful in navigating the rain and even offered us free drinks to apologize for it which they can’t control the weather lol !
Alia
4 晚浪漫旅行
10/10
Ana Karen
3 晚结伴旅行
6/10
Hôtel très vieillissant
Franck
3 晚家庭旅行
8/10
Tolles Hotel mit Beachfront. Personal sehr nett und zuvorkommend
Manuel
2 晚浪漫旅行
10/10
Rhonda
5 晚行程
6/10
Initially our AC didn’t work. Eventually they moved us to another room (a downgrade from bungalow to standard double). They never offered to reimburse the price difference. Later we requested it and they said they couldn’t reimburse us, but could credit us 2 pizzas and 4 drinks at the restaurant. Breakfast was supposed to be included, but was very limited on day when gas was broken. No offer to reimburse or credit lunch later.
Our new room had a light hanging solely by a cord and detached from the ceiling (dangerous and we hit our heads a few times but dealt with it because we didn’t want to move again). The bathroom had a rotting door to the outside merely secured by a small latch lock (any knowing person could easily get in). The shower was dirty, with sand on the walls and floor. One day there was a scorpion in the shower (probably got in via holes in bottom of rotting door). Safe was not mounted
One day I watched them clean our room from a far. The cleaner left the door open while she walked to another building to get new sheets and towels. Anyone could have come in and she let in mosquitoes.
They are not good about picking up the dog poop by the bar and on the walkway to rooms. The floor of the outdoor rinse showers are rotted and dangerous for little kids.
The restaurant staff were amazing. The food and drinks were excellent. The beach was clean and nice for swimming with little kids. Great place to watch sunset. Go there to swim and eat, but do not stay there.
P.
4 晚家庭旅行
10/10
Loved everything about it!!!
Thais
3 晚家庭旅行
10/10
Great and convenient, great staff
Dusan
6 晚浪漫旅行
10/10
Absolument magnifique. Séjour parfait. Equipe exceptionnelle. Arturo est un hôte parfait, très a l'écoute . Accueil parfait. L'hôtel possède la plus belle plage privée de cette partie de l'île. C'est grand spacieux, il y a de la place pour chacun avec de l'intimité.
Allison
2 晚行程
6/10
The hotel was beautiful, and the grounds were well kept. We did run into a few issues during our 5 day stay. First issue was when going down to the included breakfast it was very long wait times just to even get a menu when only one other group was there most days.
Next issue would be while sitting on the beach random tourist will come into the beach chair areas and take over, we noticed if you didnt get a chair shortly after breakfast it would be difficult, also during our 5 day stay not once were we offered a menu for food or drinks while at the beach chairs. I appeared if you were wearing the hotels wristbands you didnt get offered the restaurants menu.
The beach bar with the swings was never opened during our stay, appeared to be renovating.