Staff are good. And the location is as good as it can be in Astana..
My main issue was comfort. Two main reasons -
Firstly, my room was opposite the elevator and there was little sound proofing, meaning it wasn’t easy to sleep.
The main issue was how uncomfortable they made the place by constantly having the central heating on. The aircon apparently doesn’t work if their central heating is on, the answer from the staff was to open the window which isn’t practical overnight with the noise/traffic in Astana. I feel like for a hotel charging £140 you should be able to be at a comfortable temperature. Won’t stay again
真实旅客
5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Thomas
Thomas,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Good stay
Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Julie
Julie,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Nice hotel placed in good location. Breakfast short in fruit and salty offered but nice quality-price ofr the city
Alvaro
Alvaro,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Hyunjoo
Hyunjoo,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 26 日
DONG WOONG
DONG WOONG,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 12 日
Vallan
Vallan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 11 日
Serafima
Serafima,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 9 日
朝食の品質がとても高く、美味しかった。
Junichi
Junichi,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 19 日
Zlata
Zlata,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 17 日
Great and convenient location. I have stayed here numerous times, and the room upgrade was appreciated as a recognition of my repeat patronage. Very pleasant team!
Philippe
Philippe,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Very nice modern hotel and quiet
Stuart
Stuart,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 1 日
Louis
Louis,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 9 月 22 日
Claudia Marcela
Claudia Marcela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 6 日
Lenni
Lenni,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 19 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 5 月 30 日
+ good location.
+ Name - Hilton.
- The internet has a low speed and not stable.
- They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems.
- The room is always cold and heating and clima is not working properly.
- inadequate personel for room cleaning. They could clean only once and at a evening time.
Long story short - the money you pay and the comfort you get does not match.
CANBERK
CANBERK,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 13 日
Clean and comfortable hotel rooms; good office desk and restaurant service; english speaking staff