Does not look like what it does on the pictures. Meant to look boutique-esk. We esstentially had a box room. No water, no service, a bed squished up against the wall and bumping into everything.
Tilly
Tilly,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 13 日
I do not recommend. Mouldy, damp and unclean.
Start to finish,
I turned up to the hotel and was asked a for a code I didn't receive and then he release I was a room with a key so didn't need a code. The key to the outside door was not working properly but I was told I just need to give it a few goes, in the end this key was not good enough. Once in the room I dropped of my stuff and had to head out. On my return I couldn't get through the door but another guest came and opened it with a code. Once back into he from I was about to have a proper look at the room. The walls had mould on, the corner and other areas had cobweb, the bin hadn't been emptied, there was a pair of knickers left in the room and the mattress had some plywood under as the frame was broken. I tried to call the hotel to change rooms as there was no one at reception but nobody answered the 3 times I tried. I managed to sleep. When I checked out I reported all this to the receptionist and they said they would look into it. I would not recommend this hotel as the price was the same as a premier inn which is always good quality and around the corner.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 29 日
Poor value for money hotel
Disappointed by quality of room which was in the basement next to the street. Very small considering the price paid.
Antony
Antony,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 24 日
Wouldn’t recommend.
The hotel does not look like the picture. It is run down. I was there with my daughter and did not feel safe at all. There was constant movement around the hotel and up the stairs. For a solo traveller needed somewhere to sleep: Probably okay! But for a family? No.
The bed sheets weren’t secured on the bed and the mattress was dirty. The location is right near construction so it was not pleasant to walk around.
The window opened wide and had no safety barriers. Very unnerving.
Shenel
Shenel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 23 日
Freya
Freya,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Fun family one night stay
Super wonderful staff who were friendly and amiable. A small issue with a non-working code was sorted swiftly and in a very professional manner.
If you have a dodgy back or sort joints the mattresses might not do you any favours but the room was perfect for a family of 4 about to go on holiday
Naomi
Naomi,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
Lois
Lois,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Dirty
Welcome was friendly, room dirty, bathroom also dirty no toilet paper, bedroom window dangerous frame coming apart! Definitely in need of a good clean and refresh!
Beverley
Beverley,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
lucinda
lucinda,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
Only stayed for 1 night and it was due to its proximity to the Eurostar which was fantastic, the bad points were to some extent not the hotels fault. It was a fairly warm night, high 20’s and couldn’t have the windows open due to the surrounding areas just being so nosy it was almost non stop sirens from the surrounding sreas and just general noise from the outside so had to shut the window to reduce the noise (not completely remove it) having the window shut made the room even hotter as there is zero airflow or anything to cool down the room, there was also loud banging from other guests every time a door was opened/closed and etc. I think if you do say here take some ear plugs and maybe only book for the colder months of the year.
The staff were polite and efficient, the location is a short walk from the station, the facility’s were dated and not In the best condition but the real reason I wouldn’t stay again is the complete lack of sleep that was had from the noise and heat.
Jamie
Jamie,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 17 日
Patricia
Patricia,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
staff was very nice but room quality poor and was not able to get good sleep
Anwar
Anwar,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 19 日
Good base right near to kings cross, the guys were really friendly. We found some other residents quite noisy but this is no fault of the hotel. Room had everything needed. Were able to leave bags on check out to pick up later, really helpful.
Kate
Kate,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 6 日
Bruno
Bruno,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 4 日
Bruno
Bruno,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Great place
Really good stay for the night. There were no towels provided.
GEORGE
GEORGE,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Photo's are not an accurate representation
Like many others previously, the photo's draw you in and really aren't an accurate representation of what you're actually getting. Significant mould/decay around toilet flush, sink and mould spots on ceiling and bed base. Beds are lumpy and dated its just a basic double with a box base. Tvs are maybe 25 inch.
The pictures you are looking at are probably when it first opened years ago but nothing has been done in terms of repairs and upkeep. The only reason i'm not totally disappointed is because its literally 2 minutes from kings cross station and we didn't spend much time at all in the rooms
Jamie
Jamie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Vanessa
Vanessa,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 11 日
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 3 日
Go elsewhere
The hotel staff were all friendly and helpful so no complaints there, but beware: They call this the "flat" or "apartment" of the Melville hotel, but "garden shed" is more accurate. It is located some distance away from the hotel itself. It is damp and dark, badly in need of renovation and overall quite depressing. Signs of moisture/mold everywhere. The radiator was leaking with a pot to collect the water when we were there. I would not recommend staying here, even at a significantly discounted rate.
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 28 日
Disappointed
This was a disappointing hotel as I thought the Roxy chain are high end in other city’s!
The bed was only just better than a camp bed, the shower had mould, and I was not making a coffee after looking at the kettle!
I stopped at a hotel the other side of the park for the same money and would stop at that one instead!
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 21 日
Avoid like plague
Awful. Black mould everywhere. Door had been stripped of security lock and fitted with what looked like a child’s toy with only one locking point. Damp everywhere. Not even a bin that stays closed, aerating the place with whatever you’ve had to throw away. Not suitable for children.