Hotels did not confirm booking with hotel. The itinerary was not in the system. The front desk staff was kind and helpful. Hotels service phone number is not readily available on site. AI was not programmed to help. 50 minute check-in was not appreciated. Resolved by requesting a refund which was performed timely.
Beverly
Beverly,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
robert
robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Mattress over-sexed
The mattress only added misery and discomfort to my stay. Mattress was worn out and made my low back pain worse off in the morning due to it dipping in the middle from over use.
Steven
Steven,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Great. Both times I stayed there, the staff was stellar. The rooms were very clean. I’ll be back.
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Sergio
Sergio,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 24 日
Blas
Blas,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Dayle
Dayle,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Israel
Israel,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Mike
Mike,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 20 日
Sergio
Sergio,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Who slept….
I had a room that could join with another and they are worst for limiting noise. So older couple up chatting like it was 10 am not midnight caused and they went in and out so caused my little dog anxiety and barking. Had to play tv loudly to overcome some sound issues!
For the money they get for these hotels they could be better looking not bottom of food chain of motels .
Laurie
Laurie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Fair with some excellent thrown in
The staff were courteous, professional, extremely helpful and friendly. The room was a bit rough around the edges although clean. The bed was very uncomfortable and needs to be replaced...bed under the window in rm 119. The pool was sparkling and lovely.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
My room was not ready for more than an hour after I arrived, but the front desk person did help me find a room I liked. I said I wanted no housekeeping and the same person said he would make a note of that but housekeeping did come in while I wasn't there and moved things off my bed to make it. Some socks got tangled up in the sheets and I had to ask to get them back. There was no shampoo. Also no "do not disturb" signs. It was clean, though and generally quiet.
Claudia
Claudia,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Too many guests smoking outside the rooms. Room smelled like an ashtray. Homeless guy lounging in the walkway smoking. Had to step over him to get to my room.