My stay was great. The staff was great. The breakfast was great compared to standard continental meals. The facility was clean and safe. However, the toilets are too low.
Deveta
2 晚家庭旅行
6/10
My stay was average. The ladies at the front desk can be a little more friendlier. They didn't smile or greet us as if they were glad that we were there. The lobby was clean however, the ice machine was out of order on the 3rd floor. We were placed in a room near the elevator therefore it was loud when someone was either on the elevator or getting off the elevator. Elevator was loud maybe because inside of the elevator the inspection certificate had expired in March of 2025 and was overdue for its inspection.
Shewona
2 晚家庭旅行
8/10
Front desk staff very friendly and helpful. I would suggest smart TV upgrade to allow streaming in rooms.
Tracy
2 晚家庭旅行
10/10
The stay was very comfortable. Staff was very polite and professional.
真实旅客
3 晚家庭旅行
10/10
Sade
2 晚行程
10/10
we had a wonderful day! The staff was friendly. The breakfast was awesome and the rooms were clean and comfortable. I will be back.
Tony
2 晚家庭旅行
10/10
Dorothea
1 晚行程
10/10
真实旅客
1 晚行程
2/10
This was the most awful stay ever… I stay at the Holiday Inn Express every time my family and I travel. Prior to my arrival date I was placed on hold twice, the first time 40 minutes and the second time 15 minutes, I only wanted to upgrade my room if one was available. Arrived to the room and the toilet was stained with urine drops. Refrigerate freezer part did not work and melted all my granddaughter ice cream for her birthday celebration. The staff was very nonchalant when I asked for pool towels. Further the phone did not work in our room so I could not contact the front desk. Woke up Sunday morning asking for towels and wash clothes and was advised there was non available. My stay was awful although I love me an holiday inn express when I am away from home and need a hotel to stay in. My family and I was unable to shower due to no towels and wash clothes being unavailable prior to checkout. We were unable to finish my granddaughter’s birthday celebration because we could not shower so we drove back home.
Lashondia
2 晚家庭旅行
8/10
Awesome 👌 👏 Everything was GREAT!
真实旅客
1 晚行程
10/10
Robert
1 晚家庭旅行
10/10
Wonderful stay!
真实旅客
3 晚行程
10/10
Alan
1 晚商务旅行
10/10
Danta
1 晚行程
10/10
Convenient location
JAMES
1 晚行程
8/10
Decent hotel to stop through on the way to someone else. We stray here once a year. I would recommend. Restaurants nearby.
Matthew
1 晚行程
10/10
The property was okay
Shanathania
2 晚行程
10/10
Raven
1 晚行程
2/10
Carla
2 晚行程
10/10
We had an excellent experience at this hotel. The staff was friendly and helpful. Breakfast was very nice and the staff was excellent in the breakfast area. We were very pleased with the service and the quality of the hotel. We will return when the need arises to travel to Albany.
Pam
1 晚家庭旅行
6/10
Roaches in both room we were moved to. So we left, didnt stay.
Mary
1 晚行程
8/10
The staff was very courteous and efficient. The hotel was clean and breakfast was great. The only issue I had is that the tub drained very slowly, so when we showered we were standing in water.