I did not get for what i paid, (specifically a/c in the room, it was broke). Next day they granted us a new room and gave us a room with no a/c again. I demand a full refund of the reservation billed in my account for being cheated by the property owner/operator
Fernando
3 晚结伴旅行
4/10
Hotels.com should do better job to classify the hotels you put on the platform, it’s not a hotel, it’s like a old school dorms, the facilities are very old and there’s no elevator, only the pro is close to the metro station, the rating on Hotels.com is misleading.
Xilong
2 晚行程
4/10
Chambres rien a voir avec les photos très déçu ,bruyant lumière qui ne fonctionne pas.et j en passe .je ne le conseil pas.
真实旅客
1 晚行程
2/10
Rien à voir avec les photos c est même de la publicité mensongère un personnel ne parlant parfois même pas français
On se fait engueuler alors qu on vient prendre le petit déjeuner alors qu il était inclus
Bref chambre vétuste des trous dans les murs, des taches etc etc
Isolation phonique inexistante
À fuir
julien
1 晚家庭旅行
2/10
This was the worst experience of my life, that i would regret and never forget. I missed to check reviews while booking as i was in hurry. Later on found but couldn't cancel as it was non refundable. If you combine all previous negative reviews then its correct picture. We got room at 6 15 while checkin time was 3 pm. Cleaning staff uses some pungent chemical for cleaning all surfaces. Same smell in washroom water. Washrooms are tiny and horrible. There are pratically no facilities at all. Shared kitchen is a false claim. Scary narrow stair case. 6 floors and no lift. The photos are entirely wrong. I have never experienced such wrong rating and photos at hotel.com before. There should be an action to ask the owner to provide correct photos and give correct rating. It should be 1.
Sara
2 晚家庭旅行
8/10
Petit hôtel sans prétentions, correct, très bon emplacement, seul défaut pas d'ascenseur
LAURENT
1 晚商务旅行
10/10
Maria
2 晚家庭旅行
6/10
Pas de chauffage, 17° en chambre, j'ai eu froid toute la nuit.
Sylvain
1 晚行程
6/10
Se escuchaba mucho ruido y no realizaron mi limpieza
Jose Manuel
2 晚家庭旅行
8/10
Sylvie
2 晚行程
6/10
The room needs improvement
Marilen
3 晚家庭旅行
4/10
Emma
2 晚行程
6/10
The room was clean but it had an overwhelming smell of paint and/or bleach. It was not the room in the picture. The hostel receptionist was kind.
jennifer
1 晚家庭旅行
10/10
Jose Angelo
4 晚行程
4/10
The woman working the front desk in the mornings is very pleasant. However, the man working at night and overnight was very rude and unwelcoming. The rooms are also outdated and there was mold in the bathroom. You get what you pay for and I recommend just spending the extra money to stay in a better place.
Rachel
1 晚行程
8/10
Marcus
3 晚行程
8/10
Nothing to add
Annie
4 晚行程
2/10
Je déconseille totalement. Une vraie horreur. La pire nuit de ma vie en hôtel. Les cheveux et poils dans le lit. Le trou dans la serrure. L'odeur de sale. La saleté partout. Je ne parle pas non plus de l'accueil désagréable non plus. Et alors le bruit... Horrible toute la nuit ça à tapé. Les lampes au dessus du lit qui ne marche pas, la douche à l'eau froide... Je dois encore en oublier.
Francois
1 晚家庭旅行
2/10
We got a room which did NOT look anything like advertised online (Expedia)!! Room was freezing cold, holes in the walls and ceiling, dirty floor and the bathroom. There was description that the rooms are on different floors with no lift. The room which we were given was actually on the 2nd floor- NO LIFT- we were carrying 6 suitcases (2 adults and 2 teenage kids for a moths trip around Europe).
When I went downstairs to rise my concern about the room I was told to email the manager- it was 10PM!!
At the end we had to stay in that freezing cold room for a night (3 degrees Celsia) and the next day we got a different room on the 4th floor - NO LIFT!!- but at least it was warm.
I would never recommend that hotel.
Annamaria
3 晚家庭旅行
8/10
Notre chambre n'était franchement pas celle des photos hôtels.com, plutôt austère elle aurait bien eu besoin d'un petit rafraîchissement (traces d'humidité au mur, lampe de chevet qui ne fonctionnent pas), mais le rapport qualité prix reste très correct pour le quartier.