Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
An-Ting
2 晚家庭旅行
2/10
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner.
After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us.
We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
waiying
2 晚行程
6/10
The bed linen is shorter than mattress and the blanket is centenary old. Besides, everything is fine.
真实旅客
1 晚家庭旅行
8/10
Menglong
2 晚行程
6/10
優點:交通方便, 行不到十分鐘, 便是巴士總站 和渡輪碼頭, 還有附近便是境點和夜市.
決點:到逹後 check in , 接待處的男職員找不到我們的訂房紀錄, 幸好找了很久後才找到, 另我們虛驚一場,到我們 check out 時, 要我們交出白色收據才可取回按金, 但是我們没有什麼收據, 最後, 酒店職員找到那收據, 原來是 check in 時那男職員没有交給我們, 又虛驚一場.
Well located hotel with nice room in central Penang. Clean and peaceful to sleep. Some issues at checkin (AC control and taxes payment), but sorted out quickly. Overall a solid place to stay.
Gregor
2 晚行程
10/10
Atimon
1 晚行程
8/10
Good location, very near Jetty. Clean rooms.
Somjate
1 晚行程
8/10
Lazar
3 晚商务旅行
10/10
We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.
Chin
3 晚行程
10/10
The staff were very helpful and pleasant.
A good location close to the bus and ferry terminal and near all the attractions and Little India.
Again fantastic staff. 👍😃
Jules
3 晚行程
6/10
NUR KHAIRUNNISAH BINTI
3 晚商务旅行
8/10
Very good location. Staff very helpful and pleasant. I paticulaily appreciated Mr. Peter for his knowledge, his patience and good cheer.
john
12 晚行程
6/10
It is very near to murals area,food and transportation. Same breakfast served everyday while we stayed here (eggs,sausages,baked beans,toast,coffee/tea). Ok for the price.
Donna
10/10
That was fun and relax. Breakfast was nice. But, WiFi connection is so disappointing.
Danial
8/10
真实旅客
2/10
I will never stay at this hotel
Poor service
Room stink
Soap dispenser empty
Poor free breakfast taste and only for 1 dish per person with no topup
Arrogant female chinese at receptionist
Nurfarrah
4/10
Near bus terminal and the old city yet away from main hustle. Breakfast food and service good. But the cleaning very bad: I asked for room cleaning once only in 5 days but nothing was cleaned: not the bathroom, nor the tables and glasses; they only changed the sheets and towels. As for the guy at the reception, he was a real useless jerk, making mistakes all the time: wrong dates on my breakfast tickets and failing to extend my stay as I had requested, and never ever apologizing.
traveler
6/10
The hotel is just nice for the price and cleanliness.