The receiption give us wrong check-in data and they said Hotel.com did not send them confirmation. They offer us up-grade room but it is should not happen in a 4 starts hotel.
真实旅客
Hotels.com真实住客点评
6/10 好
2014 年 10 月 17 日
No
Free parking is the main reason we choose this hotel. The receiption is not friendly.
真实旅客
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 17 日
I would say mixed reactions. For the price I paid, I felt the hotel was not giving me a good value. Breakfast was lacklustre. Room was of decent size, but internet connectivity was not good. Cooling was not sufficient so I had to keep the window open throughout the night and that comes with its own challenges. The bathroom was smaller than most other hotels in this range.
Krishna
Krishna,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
leopold
leopold,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
MOHAMAD
MOHAMAD,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
keine gute Kommunikation
Nettes Hotel, jedoch wurde mir keine Rechung ausgestellt, weil ich über hotels.com gebucht hatte. Auf meine nochmalige Anfrage, dass das bisher doch immer bei ihnen geklappt hat, bekam ich gar keine Antwort mehr. Mühsam...
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
leopold
leopold,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Mihai
Mihai,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Foteini
Foteini,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 1 日
Awful experience first time using hotels.com
First time using hotels.com absolutely horrendous experience. We chose to stay at Austria trend hotel booking was confirmed. We had an email couple days before asking if we had any special requests we would like adding. We arrived 11pm at night got to reception to be told our stay has been cancelled. We was told we would be refunded and that’s it go find a hotel. It wasn’t in a city centre so there wasn’t much around. It was late we were low on options, woman on reception just kept repeating nothing she can do it will be refunded. We come to conclusion we would have to stay on the sofas in the lobby. We took our suitcases just got settled in the lobby. Around 20 minutes later the woman came over and miraculously there was a room available.
AMY
AMY,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 31 日
Overal was a pleasant stay. Abit further out from the city centre but was comfortable and clean.