2/10 Poor
May 25, 2025
No one was at hotel to check us in. We contacted cheaptickets, spoke to 3 different people. Unable to check in . Had to stsy at differt hotel. Despite this situation, cheaptickets refused to help us find a new hotel. They told us we must wait 72 hours. We asked what about tonight? They said sorry, your on your own. Will not use cheaptickets again. You lost a 20 year customer
Gary
Gary, 2-night trip