The room floor feel dirty especially toilet. Staff very friendly and helpful.
真实点评
6/10 不错
真实旅客
2025 年 8 月 22 日
Decent Hotel with acceptable facilities.
Decent hotel with acceptable breakfast variety.
Hotel a bit rundown.
Room lighting is a bit dark.
Windows frame are run down.
Front Desk and coffee house Staff is polite and friendly.
真实点评
8/10 非常棒
John
2024 年 2 月 24 日
A very pleasant 2 day stay in Alor Setar.
A very pleasant 2 day stay at the hotel. The room allocated was spacious, clean and comfortable. I used the gym and swimming facilities and both were good. I used the hotel for breakfast and for evening meals and both were very good with a wide range of selection. All of the staff I encountered were very friendly and courteous. The main tourist sites within the city were only 15 minutes drive away or 12 Ringgit (£2) by taxi.
真实点评
8/10 非常棒
Mahazeey
2023 年 8 月 10 日
The hotel is surrounded by shopping malls, shops, restaurants and street food stalls. Nice place. Just suggestion to add more light inside the room, it’s quite uncomfortable for me with vision problems. Also dirty kettle.
真实点评
4/10 一般
AGNES
2023 年 10 月 26 日
Tap water so dirty
the tap water is so terrible.
真实点评
4/10 一般
Lee Cheng
2022 年 12 月 14 日
Disappointed with the room ,dirty carpet with smell ,coffee cup wit lipstick and coffee stained.only gd is the room is big.
真实点评
6/10 不错
Cheng Ean
2024 年 4 月 14 日
Hotel condition was bad, first check in room was not cleaning, all the trash and bed not clean… change to the new room and room are too dark
真实点评
4/10 一般
真实旅客
2023 年 8 月 25 日
Not so good. Smell of smoke in the early hours of the morning in a non smoking room.
Breakfast not so many to choose but it's fine have food to eat.
真实点评
10/10 绝佳
Jason
2022 年 12 月 19 日
Family trip
Overall, kids enjoyed the trip. Rooms are ok.
真实点评
6/10 不错
Nasraat Begum
2022 年 7 月 14 日
Everything ok except should be more clean, a lot of dust on the carpet and furniture. Handheld Shower very difficult to use or adjust when I don’t want to use the rain shower.
真实点评
10/10 绝佳
DEVKUMAR
2022 年 7 月 4 日
Bathroom requires more cleaning, other a nice place
真实点评
4/10 一般
真实旅客
2022 年 6 月 30 日
룸 컨디션은 매우 오래된 느낌이며, room facility가 매우 관리가 안듸고 더러웠음.
真实点评
10/10 绝佳
Datin Hasnira
2022 年 2 月 27 日
Our short stay at Grand Alora, Alor Setar
The receptionist was customer friendly and really helped to ensure that our rooms were as we requested. Excellent service.
真实点评
8/10 非常棒
Husni Zai
2022 年 1 月 11 日
Time to improve
Not bad stay but service should be improved esp at hotel's cafe.
真实点评
4/10 一般
真实旅客
2021 年 4 月 9 日
I found that the room was not in good condition. The wallpaper is peeled off, and the ambiance was gloomy due to poor lighting. The janitor did not adequately clean the shower cubicle. The toilet's ventilation fan made loud squeaky noises.
真实点评
4/10 一般
Kuganesen
2021 年 3 月 25 日
Business Visit
The stay was not so great. None of the problems able to be solved by the hotel staff. Front offce staff also not so friendly.
1. TV can't be view. All channels cant be view.
2. Internet connection not available.
I had some great time staying in this hotel before but not this time.
真实点评
6/10 不错
chiaw swee
2020 年 12 月 18 日
Mehh
Ok stay... but staff not welcoming... didnt even offer to carry luggages... called housekeeping to request tissue papers: got this response on the phone: "What you want?"... airconditioner cannot adjust temperature... cold like in a fridge... hope they improve
真实点评
10/10 绝佳
md ramzi
2020 年 11 月 25 日
superb
amazing
真实点评
6/10 不错
真实旅客
2020 年 7 月 7 日
Room access card couldn't use. Receptionist not really helpful. Have to be rude to get things done.