The only bad thing was the condition of the desk chair (Room 306). It was pretty atrocious: old and beat up. We wouldn't even sit in it. Inconsistent with the rest of the room and hotel.
The people at the front desk were wonderful, as was the person in the 'kitchen' placing the food out in the food containers.
Richard
2 晚家庭旅行
10/10
Dieune
3 晚家庭旅行
4/10
Our room was dirty. Tons of food / trash leftover from previous people. When packing up noticed a huge brown stain on the second bed sheets. Pool room was filled with ants crawling all over the floor/ wall. Will say the front desk staff were kind.
Michaela
2 晚家庭旅行
6/10
Found packs of crackers behind one bed and a dirty sock under the other. Room appears clean and unless you looked you'd believe it.
Anne Marie
2 晚家庭旅行
10/10
Charles
3 晚行程
10/10
Christina
3 晚家庭旅行
10/10
John
1 晚行程
10/10
Georgia
1 晚结伴旅行
8/10
Geina
2 晚家庭旅行
10/10
Staff were friendly, everything was clean. Breakfast was good with a bunch of different choices.
Amy
1 晚家庭旅行
8/10
James
1 晚行程
10/10
It was a pleasure
Lori
1 晚结伴旅行
8/10
tommy
2 晚行程
2/10
Our room has no heat. Front desk states there is no maintenance worker on. Offered to switch our room but no double beds available and due to back issues can not use the pull out for guest. So we opted to stay in our room with absolutely no working heat. I think it is absurd that there are no maintenance staff at a hotel that serves guests 24/7. We asked for money off our bill and the desk clerk rudely told us there’s nothing she could do because we are choosing to stay in the room and not switch. Horrible.
Tracey
1 晚家庭旅行
10/10
The only negative comment I have is that Expedia indicated that I wanted an accessible with roll-in shower. The front desk lady noticed that and asked if that was what I wanted. I am glad she paid attention to that and asked me. I did not select this when booking through Expedia.
Everyone from the kitchen staff to the front desk was very sweet! When we came back to our room the bed was made and my daughter thought it was so cute that her stuffed animal was tucked into bed. 10/10 experience all around!
Melanie
2 晚家庭旅行
2/10
James
1 晚行程
10/10
The front desk lady was so nice!!! Explained everything from lunch, snack area, elevator. She was kind and funny! Great first impression.