Free breakfast was good, service was good but to many stray cats to enjoy the meal they were on the chairs and tables, wife refused to eat there.
ed
ed,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 5 日
Rooms need urgent renovation
ANGEL
ANGEL,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 1 日
El personal del hotel es de lo mejor. La chica que nos atendió fue muy amable y nos ayudó.
Gilles
Gilles,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 28 日
I would definitely come back to stay here it's comfortable and staff is friendly
Carlos
Carlos,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Marybeth
Marybeth,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 22 日
Great place for price...
Daniel
Daniel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 17 日
Mel
Mel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Xiomara
Xiomara,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 14 日
Relaxing by the balcony with a view to the beach was cool.
Omar
Omar,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 7 日
Damon
Damon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 7 日
Pedro J
Pedro J,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 5 日
It is what it is!!!
This was my first time and last time staying at Neptuno's Refugio. It was so many issues, that it wasn't worth bringing it to the hotel's staff's attention, it wouldn't have made a difference. But a short version of issues were that they shut off the water from about midnight until 5:30am in the morning. Also, the moldy smell, very outdated furniture and appliances. The A/C leaked water on the bed and floor. It was puddles of it. I'm speaking of my unit, which was room 2A. I wouldn't be surprised if they demolish this hotel ASAP! It's nearly on it's last breath. The best thing was sitting out on the balcony and having a stiff drink and knowing I only had 2 days to tolerate my stay. The balcony is huge and with a decent Oceanview!!!
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Love the place will go again
Ramon
Ramon,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Genial, todo exelente.
Cristobal
Cristobal,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 31 日
Mejoraría la comodidad de las camas y el funcionamiento del aire acondicionado, de resto,. todo excelente
Adriana
Adriana,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Just need someone to help with luggage
Jhonny
Jhonny,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 21 日
Only stay here in a pinch and make sure to lock your room door properly. I woke up with my room door wide open and money was missing from my purse. Be careful! I did not press the issue because I wasn’t sure entirely sure if I had left the door open. But with a night time guard I would expect my door to have been closed by the staff at some point throughout the night if it was my mistake.
Cindy
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 16 日
La calle se ve sucio
emmanuel
emmanuel,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Katherine
Katherine,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 10 日
First night I was given a bed that sunk, next day my back was misaligned and gave me problems for two days, I was given another room with a firm mattress. The hotel is clean and has steaming hot water, the two rooms I stayed in had a faint smell of cigarettes, the decore is out dated but clean. The breakfast is good and the area is pretty safe, I wouldn’t mind staying again but only if the mattress is firm. The staff are friendly. The WiFi works great in any area if the property. Air conditioners work great.
Edwin
Edwin,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 9 日
El desayuno
wandrys
wandrys,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 3 日
Mushrooms growing in the bathroom
Pros:
- the staff are lovely and extremely helpful even though most don’t speak English
- I felt safe in the room (albeit not in the area)
- bed was clean
- breakfast was great
- check in/out was easy
- good selection of restaurants in area
Cons:
- mushrooms and mould growing around the room (see photos)
- my room backed onto someone’s house and there was loud conversation/construction meaning I couldn’t get a lie in
- very loud atmosphere around the hotel making it difficult to sleep
- not very close to beach unless you went into marina restaurants
- no room cleaning so no top ups of things like toilet paper (was there for 5 days)
- old and needs refurbishing
- swimming pool surrounded by stagnant water and so mosquitos