Bathroom was not serviced upon check-in & entry. Dirty towels on the floor. Toilet unflushed. Trash strewn about / used soaps / half empty water bottle under bed / no clean towels in bathroom. Had to inform and request new towels @ front desk despite being 7-8 hours late to my check in (trip was delayed, only stayed for one night, mainly for sleep). The room itself (311) is very small, but has a decent twin size bed (for one). Hotel won't let you leave with your room key (fyi, wasn't aware of that ahead of time) but front desk is avail 24/7. TV did not work, btw, and neither did the Wifi (not sure they even offer Wifi). Phone Signal is pretty poor while inside. Complimentary breakfast is OK, not worth getting up for IMO. Wished I had skipped it altogether, slept in, or just stayed somewhere else tbh. While the staff was nice to me, and apologetic re: towels, unserviced bathroom, et.al., I would not stay here again.