Didn’t want to even step foot in this hotel. It looks like it has been abandoned. Very scary.
真实旅客
3 晚行程
Expedia真实住客点评
2/10 很差
2020 年 1 月 24 日
Wir wollten 2 Nächte in diesem Hotel verbringen. Allerdings mussten wir nachts eine Ratte in unserem Zimmer jagen, die es sich hinter dem Küglschramk gemütlich gemacht hatte. Nach einem Zimmerwechsel war das Rattenproblem allerdings nicht weg und wir beschlossen vorzeitig abzureisen. Sehr schade, dass sich anscheinend niemand mehr um die Anlage kümmert. Böden um den Pool kommen hoch und Nägel ragen aus dem Boden. Das Personal war trotz allem sehr freundlich.
真实旅客
2 晚家庭旅行
Ebookers真实住客点评
2/10 很差
2020 年 1 月 14 日
Although poor staff member on arrival tried to assist as best he could, nothing worked in the room including no hot water. Language was a problem and we got out of there as soon as daylight arrive the following morning.
真实旅客
1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2020 年 1 月 4 日
Horrible
Horrible, the hotel is abandoned, very dirty, no stuff working there, breakfast was terrible, they gave us a bike with no brakes. Everything was terrible. We left after the first day.
真实旅客
4 晚行程
Hotels.com真实住客点评
6/10 好
2020 年 1 月 2 日
Vi hadde bestilt 2 store rom, men når vi kom fikk vi 4. Vi skulle bare være en natt og det fungerte greit. Det ene rommet luktet, vi fikk nytt med en gang. Bassenget var fint. Hele hotellet trenger renovering, men sengene var gode og sengetøyet rent.
真实旅客
1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2019 年 11 月 13 日
This is not a hotel it’s ghost place spider dust dirty nothing in this hotel just stinks smell no customer no reception no everything so bad if you mind come and check this immediately expedia
Nothing
Nothing,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2019 年 9 月 17 日
Don't book with this hotel or hotels.com
Please do not stay here or book with hotels.com. Booked last minute, pictures look great, but it is run down and dirty, but was forced to stay here by hotels.com because their policy is get approval from hotel to cancel. But no one was answering phones. No policy in place, that if the room is filthy and they cannot contact hotel (tried calling between 230pm and 530pm) that I don't get a refund.
I was told by the girl at reception that it is this dirty because they rent it out to groups of chinese tourists.
Here is part of the transcript:
Don't worry we will do our best here to negotiate with the hotel when they became available.
They WONT be available
So what am I to do?
Do I have to go stay there?
That was my budget for accomodation
John Joseph M.

That is the best option the we have right now to stay at the hotel while we are waiting with them.
Hotels.com actually booked this hotel through expedia so have no negotiating powers.
james
james,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2019 年 3 月 20 日
beautiful architecture and quiet/secluded. The pool was beautiful
真实旅客
7 晚行程
Expedia真实住客点评
2/10 很差
2019 年 2 月 22 日
真实旅客
1 晚行程
Expedia真实住客点评
4/10 尚可
2017 年 3 月 21 日
Hugo
Hotels.com真实住客点评
6/10 好
2017 年 3 月 11 日
Would not stay here again...
Lots of pros and cons to this hotel. Starting with the pros, the accommodation (villa) was amazingly and truly breathtaking. Great design of the villa with spa jacuzzi bath and open top shower. The swimming pool and sun bed area was lovely, great sun trap and very relaxing with all of the natural rainforest background music.
Cons, the biggest has to be the reception and would say that needs to be the biggest area to improve. When we checked in there was very limited information given due to the reception staff member not being able to speak any English. As a hotel you should have someone that can speak a selection of languages to host their guests. The resorts location is very rural off the main road from the airport to Phuket town. Taxis were extortionate prices so we were forced to hire a moped for the first evening. There's a restaurant on site, but after many attempts to find how to book a table. We found out it was closed on our first night. They had a room service menu but that wasn't on either. There is no signs around the resort so trying to find anything is hard. I would struggle to warrant the fitness centres title due to there being just a ball for stretches, rowing machine and treadmill in an empty room. The morning after we were told we needed to pay for damage on the moped. With photo evidence I proved it wasn't us, the receptionist looked annoyed she couldn't not charge me. This is a B&B not a hotel, very limited staff on site!
Ben
Hotels.com真实住客点评
8/10 很好
2017 年 3 月 7 日
janika
Hotels.com真实住客点评
6/10 好
2017 年 3 月 1 日
Weird
Rooms are big, comfortable and quite clean except for the couch which I would not sit on. Pool is good and also clean. Breakfast is ordinary.
The place is just odd. When we arrived we were told there was a problem with the 'electronics" and the ac wasn't working so they would send us to another hotel. We refused to go and insisted on staying there and our ac miraculously worked immediately. I think they constantly overbook. If you are arriving much after 4 pm I would not trust them to give you a room. Also the place is only good if you have your own transport as there is literally nothing close by.
Gus
Expedia真实住客点评
2/10 很差
2017 年 1 月 21 日
Do not book this hotel!
Having booked the hotel online through Expedia for same day arrival (who were advertising several room types available and emailed confirmation of the reservation) it transpired, on arrival at the hotel, that there were no rooms available and the booking did not exist.
lone traveller
Expedia真实住客点评
10/10 绝佳
2017 年 1 月 9 日
Great hotel
Excellent hotel, mise à part la situation pour les transports, il y'a une réserve naturelle magnifique à côté à 5-10min à pied,
vincent
Hotels.com真实住客点评
4/10 尚可
2016 年 12 月 19 日
Bad news
We booked and paid for a villa... They told us we had a free upgrade available so we reluctantly agreed.. when they took us to our room it was an obvious huge downgrade. We then discovered their true intentions when at about midnight a huge busload of Japanese tourists shows up yelling and hooting for two hours while they pilled into our villa. We then tried to talk to management for the refund because we stayed in the room that was half the price of the villa but had no luck with that. Will not return.. also no wifi and the shower was a Luke warm trickel at best.
tony
Hotels.com真实住客点评
6/10 好
2016 年 12 月 11 日
Fugtigt, manglende vedligehold
Skimmelsvamp, og lugter meget , bungalover.
Leif
Hotels.com真实住客点评
8/10 很好
2016 年 12 月 4 日
secluded and scenic
the rooms are beautiful with a great pool and lots of amazing nature around.
great if you want to get away from the craziness.
It is pretty remote though so its a struggle getting food etc
staff are pretty useless.
mel
Lastminute真实住客点评
6/10 好
2016 年 11 月 28 日
Lage
Eine Nacht dürchreise !
an
Hotels.com真实住客点评
10/10 绝佳
2016 年 10 月 30 日
ABSOLUTE PERFECT POOL ACCESS!!
Great Champagne welcome for our anniversary. Flower bouquet on arrival. That's amazing. Thank you very much for staffs that help us for decoration room and free upgrade room to the PERFECT POOL ACCESS!! Don't miss the Pool Access if you would like to celebrate your own anniversary. Breakfast was brilliant; especially Fresh seasonal Salad bars!!! Thank you for all. Definitely come back again.!!