When we arrived we were made aware that the ekevator was broken and would not be fuxed for days due to waiting on a part. Would have been nice to be notified prior to our arrival as we could change reservations. Also the halways were not clean upon arrival and the room wasnt very clean. Have stayed in many Holiday Inn Expresses on the East Coast which were clean.
Scott
Scott,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Our stay was not great, but the staff did their very best to make it up to us. The elevator was down (now posted on the hotel website), our room was locked open when we got to it, and the towels were covered in makeup from prior guests. But the people were so nice and so helpful and are really trying their best.
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 4 日
Elevators didn’t work
Clean and comfortable but.. Upon check-in informed elevators we not working. Found out had not been working for a least a week. Would have probably reconsidered keeping reservation had we been given notice. Had to lug suitcases to the 3rd floor.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Clean hotel and good location. The elevator was broken when we were there, so that presented an issue. When we checked in, there was someone to help carry our bags to the 3rd floor, but when we checked out, there was no one to help.
Charlotte
Charlotte,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Clean and comfortable
NA
NA,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 29 日
Great staff
The staff was very nice. They were very understaffed. We came to check in at 4pm (1 hr later than offered). The room wasn't ready, The elevator was broken. We had to go up 3 flights of stairs. Im 70 years old with bad knees and a heart condition. Not a good situation. The room was very clean but the halls and stairways really needed cleaned
Kent
Kent,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 28 日
The elevator was broken so that I had to take four pieces of my luggage to third floor, which is so frustrating.
MingChun
MingChun,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Use the Stairs.
The hotel elevator was out for over a week before prior to our check-in. No compensation was offered initially.
david
david,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Very basic, but with a $250/night cost
Heather
Heather,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 25 日
The elevator was out of order, and it was very difficult to move our luggage. We also couldn’t get a room on the first floor. The hotel should have informed us of this in advance by email.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
DONNA
DONNA,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 19 日
Carole
Carole,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Great Staff, Tired Facility
Unfortunately, the elevator was out of service when we visited. The staff was great. But, the hotel needs a face lift.