The room was very large, nice bathroom, friendly staff and warm pool. Breakfast offerings were varied. The only downside was the bed, it was so soft, and the pillow had no substance so I woke up in the night uncomfortable. Generally a good price for the area though.
Joanne
Joanne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 18 日
Arrived late and left early so only wanted a good night sleep which I got. Also had a late dinner at the restaurant and a meal from daily special was delicious.
Agne
Agne,1 晚 行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 15 日
Very clean and quiet. Breakfast was great too.
Julian
Julian,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 10 日
Clean room. Everything you need in a hotel room.
Pool situation is annoying, went in the evening too book but was told to just come down in the morning before 9am and it be okay. Arrive at to swim at 8:30 and was told we should of booked, explained we tried to last night and was told last night it be okay but was told no you have to come down at 6am to book for rhe day, you cant do it the night before.. and the "sauramraium was not hot" as thw door was faultly and did not shut.
It was also annoying that they decied to replace thw hallway carpet during our stay with no prior notice/warning. so was awoken early 2 out of the 3 mornings to building work and met wirh carpet dust when leaving.
chantelle
chantelle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 19 日
asha
asha,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 19 日
Cet hôtel ma demandé une caution de 50 livres, débité par carte bancaire, à ce jour aucun remboursement, j'ai séjourné dans celui-ci du 11 au 13 février.
Caution qui n'est mentionné nul part, sauf erreur de ma part.erreerreur de ma part,
Marc
Marc,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 18 日
Phil
Phil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 14 日
Yes
Ebenezer
Ebenezer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 12 日
Room well appointed and clean, nice touches like canned water in icey cold fridge. Check in staff Amy was very efficient and pleasant. Bar and restaurant staff were excellent. Food was very good. Good selection of drinks. Shop in lobby also useful. I didn’t use the pool or gym but heard from others it was good.
John
John,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 10 日
Fatoumata
Fatoumata,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 9 日
Aaron
Aaron,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Nice rooms and great location
gareth
gareth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 7 日
Alles sehr gut.
Fabian
Fabian,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
Genevieve
Genevieve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 27 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 25 日
un gran hotel, no es para turistas internacionales por el tema de que esta lejos de todo, pero fue muy bueno!!! y los pub alrededor son hermosisimos!!!!! black dog….. fue una experiencia, nos quedamos ya el ultimo dia para irnosal aeropuerto y valio la pena
juan c
juan c,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 22 日
Nice place
Nicholas
Nicholas,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 20 日
We checked in at the Brentford Novotel hotel. I asked the receptionist how can we order room
Service and he kept on saying “download the app. Once I downloaded the app there was no information and then we had a knock at 10am in the morning for room service which he didn’t mentioned this. Also they charge £50 when Checking in and still didn’t understand what he meant. There is no clear communication. The beds were comfortable but the bed cover needs addressing. The bathroom didn’t make any sense as there is window where you can see anyone shower not sure what the point of this was there is no privacy in the bathroom! The swimming pool was nice but then a random
Swimming pool instructor came in making so much noise that he has a kids swimming lesson at 7pm a bit confusing.
Rawinder
Rawinder,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 12 日
Easy check in and the staff were lovely, can’t complain