Had a great stay! The rooms were clean and welcoming. The only downfall I would say is the checkin time was at 3pm sharp not a minute sooner - which created a bit of a line to check in. The pool room is hot! If you are going as a watcher wear shorts and a tshirt and bring water!
Other than that it was a great stay and we will come again!
Roman
1 晚家庭旅行
10/10
We really enjoyed the room. One of the twoEV chargers were not operating. Location is great near the craft brewery and St. Jacobs Market.
Lloyd
2 晚家庭旅行
10/10
Really liked the hotel.
Peter
1 晚行程
10/10
Good stay, nice people working and great access to parking
Gordon
1 晚家庭旅行
8/10
We have been staying at this specific location for years, and for the most part have a great experience. This time though, there was a fire alarm between 1-2am. It took a long time for everything to be inspected and reset, and then when we were finally allowed to return to our room, the alarm went off AGAIN! It was an extremely unpleasant experience. Thankfully, we weren't required to evacuate a second time. We would REALLY appreciate if the hotel management would do everything in their power to ensure this doesn't happen again, and it would have been nice to have received at least an acknowledgment or apology gesture from the hotel. All the staff acted like nothing happened, and that left a bad impression.
Marie
4 晚行程
8/10
Dishes were very dirty in the cupboard. Beds bery hard.
Louise
1 晚家庭旅行
10/10
Michelle
1 晚行程
8/10
It was generally good in that the spacious room was very comfortable and mostly clean. I did notice some soiling on the couch and on the carpet. The part that was most unsettling was the obvious whiskers in the bathroom sink. That indicated a very poor cleaning job at one the most important areas.
Leo
1 晚行程
10/10
Paul
2 晚行程
10/10
jennifer
3 晚家庭旅行
6/10
Our sleep was disturbed all through the middle of the night with a very noisy heater. The beds were comfortable. Our breakfast food was good, BUT, we were not impressed with the paper plates, wooden forks, knives & spoons. We have been coming here for years to celebrate our Anniversary. The staff were friendly and helpful. They sent out maintenance to fix our headboard lamp and said they would definitely report problem about the heater.
Cheryl
1 晚行程
10/10
Claire
1 晚结伴旅行
10/10
Stacey
1 晚行程
10/10
Fantastic property exceptional
Staff rooms beautiful clean and quiet with comfy beds
Grest restaurant across street and lots to do and see in the area
Suzanne
2 晚家庭旅行
8/10
Close to St. Jacobs market, very limited dining options within walking distance, room was a little dated and the mattress definitely was, power outlet right next to the bed was very overloaded. Only enough shampoo in wall container for 1 shower, and only 2 Kleenex in box by the sink (surely these are basic amenities that should be checked before arrival) and when booking I asked for a non-adjoining room, away from the elevators & not above the lobby but never received got a reply before arrival but this alone surely lets them know we wanted a quiet location. Our room was on the same floor as a young boys hockey team with some of them in the very next room and I'm sure a lot of travelers they can be incredibly noisy!
mark
1 晚浪漫旅行
10/10
Close to the market & antiques for walking. Also close to Conestoga mall, for those bad weather days. Lots of restaurants within 10 minute drive.
Jacks restaurant walking distance as well as a new local pub this spring to come. The market as well in st Jacob’s village lots to see. Local hotels are great for convenience. Great relaxing area. Always a pleasure to visit on a country drive.
Bill
2 晚浪漫旅行
10/10
Great stay!
L
1 晚行程
8/10
Good place to stay
Alexander
2 晚浪漫旅行
10/10
I have stayed in a lot of hotels in my time and this one is by far my favourite. I love the rooms. The staff is so accommodating, allowing me to leave my suitcase with them both upon arriving early to wait until I could return at check in time and also upon checking out, because I had all day to wait until my train time. This is of utmost importance to me. I do this getaway at least once a year an will always pick this hotel, as long as it stays in my price range. I guess if I had one hope it is that weekend prices were not so much higher, so that I could extend my stay even longer.