Quite possibly the loveliest host I've ever met at a hotel. Debbie went above and beyond for me. If there was a book to be written about how to be the best host and hotel manager, then Debbie would be the main character in it. Welcoming, genuine, and warm - she anticipated our needs before we even knew we had any!
The single room I'd booked was right at the top of the hotel - not sure how many flights of stairs, but it was a workout. Possibly not the best option if you are unfit or physically challenged, but it's a lovely compact and immaculately clean little nook with everything you could need. The thin galley bathroom is pretty tight but absolutely immaculate and the shower was pretty decent. The best part of the room? An AC unit directly over the bed. Since there was a heatwave at the time of my visit and the attic room in direct sunlight for some of the day, it was a Godsend and made the room pleasant and cool.
A massive standout to note was the breakfast. Fresh ingredients, beautifully cooked, and presented with care. Juices, cereals, and toast were in plentiful supply as well as continental options, but the full English was so good that it kept me going until 9pm, even after a long day.
There was never any feeling of being rushed in and out for breakfast, check in/out, or a problem leaving luggage with the hotel on checkout. The lounge room was relaxing and comfortable and it's beautifully decorated. Will DEFINITELY return!