We were greatly disappointed since we assumed an 8.2 rating would have given us a nice place to stay. The staff was accommodating, but the rooms were old, dirty, and smelled. The staff worked with us, giving us another room. The rooms were slightly better, but still way below expectations.
Jill
Jill,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
The room was dirty. We had to wear our socks all the time because of the dirt o. The floor. There were bugs, including cocroaches in the bathroom. The matress on the bed felt broken down lime it had been used for years. The walls were so thin you could har every word being said in the next room.
William
William,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Just don't
We showed up at 1pm and asked for an early check in. We were denied even though the room was vacant and made up. The staff made us wait two hours in the Arizona heat for no reason. The pool and all the grounds were horribly kept. Two of the four washing machines were completely out of order while the two remaining took turns stealing our quarters. The detergent machine also kept our change without dispensing any detergent until eventually falling completely off the wall. Room was dirty and unsafe. Even when locked the door could easily be forced open. The bath house was dirty and gross. Every guest we talked with was horrified by the property conditions. We checked in at 3pm and checked out at 8pm. Went into Williams and paid for a nice little room at a motel. Please do not waste your money booking this place. The positive reviews on this site have to be fake. I don’t usually write reviews but don't want people wasting their money and being embarrassed upon arrival. I was very embarrassed by the accommodations I had booked for us
Do not believe the positive reviews. Check the pictures I uploaded.
michael
michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Michael
Michael,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
MELISSA
MELISSA,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Return visit
We stayed in March and were so pleased, we wanted to stay here again. The cabins are clean, quaint and quiet. We locked ourselves out and had to call after hours. They were very nice and arrived very quickly.
Liz
Liz,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 16 日
The hotel was older and the windows didnt open and the AC didnt work. Over all nit bad for the price and age but it was hot in the room.
Kristy
Kristy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
steve
steve,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
Sylvia
Sylvia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Great stay, would stay again
We only stayed for one night, but it was great! Cozy and clean cabins with parking right in front of the cabin. Would stay again!
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Christina
Christina,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Never again
Never again
Daniel
Daniel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Grand Canyon
Great location for a Grand Canyon visit. An old style hotel with a lot of character. A little worn about the edges but clean and comfortable. A very long walk into town.
Larry
Larry,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 19 日
Should have been a $50 room.
The beds were very worn in and you’d sink into them with no support and was not a pillow top. One wasn’t even level and the box springs were longer than the bed. The bathrooms was by the toilet need to be cleaned. The front door had a small hole in it in which paper was stuffed. The table and chairs were about 20 years old. The pool wasn’t heated. The fridge was not cold which I didn’t find out till three hours after I had my children put the food in it. The walls were super thin as well and the pass through door had decent gap all the way around to the other room. Only had decaf coffee in the room.
SIENA
SIENA,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 12 日
Laurent
Laurent,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Edgard
Edgard,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
We enjoyed our stay and would stay again.
Julie
Julie,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 23 日
I liked that I did not hear the train at night. Unfortunately the room did not match the photo, the toilet did not flush properly and there were no instructions how to change the water from the tap to the shower head (It was a very old fashioned setup).
Sonja
Sonja,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
At first glance I wasn’t impressed. But the bed was very comfortable and the room was clean, desk staff was sub par, never made me sign a registration agreement and never gave me a receipt. Parking is difficult, 3 rooms side by side and 3 parking spots in front, another guest parked his truck right in the middle. Overall would consider returning if management steps it up a bit and trains desk staff to be a bit more welcoming.