All was good but disappointed that our $100 Hotels.com gift card couldn't be honored. It was valid. Not sure how to use it for any future stays.
真实旅客
1 晚行程
10/10
Clean good quality service convient to shopping and food
Kenya
1 晚商务旅行
10/10
Patty
2 晚行程
10/10
Ashley
2 晚行程
4/10
It was late and I was tired and thirsty when I arrived. There was NO water available for purchase! All they had was sugary cokes and Dr Pepper! Really, no water?????? Un acceptable!
真实旅客
1 晚行程
6/10
Breakfast was pretty good, room was very nice and clean! Stayed for 4 days and the first day our towels provided were wet and had to ask for new ones. second day they picked up our towels and provided fresh towels. 3rd day they did not come by and pick up our dirty towels or provide clean ones and we had to ask for new ones, as well as more toilet paper. 4th day same as 3rd. Still had all of our towels from day 2 and still no new towels and had to go down and ask for clean ones. They did give us half a day refund since we left on day 5 instead of day 6. Front desk attendants and staff were very nice and friendly. Just could’ve been better room service for our stay!
Lori
5 晚家庭旅行
6/10
Bathtub/shower needs attention. Found out at checkout that we paid about $30 more thru Expedia than if we would have called / walked in. They couldn't do anything about it. Disappointing but our fault. Call the hotel prior to booking - my advice.
Henry
1 晚商务旅行
4/10
My husband and I checked in Thursday and checked out Sunday. That’s 3 nights and 4 days. Not one time did we have housekeeping even after we asked twice. It’s was my husband and I and we were only give 1 wash 1 hand and 1 body towel each for the whole visit even when I asked several times. I had to go speak with someone to get towels and then they sent housekeeping to get them. She wasn’t aware that I had asked for them or I spoke Spanish and she started talking bad about me asking for extra towels. She had nothing to say when I chimed in the conversation. They had “hot breakfast” but eggs and sausage were cold. Bed was hard and pillows were small flat and hard as well. Definitely not going back. Oh yeah the elevator was broken for 2 days also.
James
3 晚行程
10/10
Philip
1 晚行程
8/10
Comfortable and close to the Texas Speedway.
Tabitha
2 晚商务旅行
10/10
M Janet
1 晚行程
10/10
Great stay very comfortable and safe area .
Sergio
3 晚行程
8/10
Room and bed were comfortable. Breakfast was less than desirable.
Room service people dont speak english so you can't communicate with them.
Steven
3 晚行程
2/10
LUCRECIA
2 晚行程
10/10
Our stay was extraordinary. The staff was nice and friendly. The hotel beds were very comfortable!!
Lucrecia
2 晚家庭旅行
10/10
Amy
3 晚行程
8/10
Good stay, was close and easy to get to from the races
真实旅客
3 晚结伴旅行
10/10
Nice clean and comfortable rooms
Denise
2 晚家庭旅行
4/10
Randy
3 晚行程
10/10
This was the best hotel I've been to, by far! I recommend anyone to stay here.
Brandon
3 晚商务旅行
8/10
Reservation and Check-in process was smooth clerk was nice- heater did not work in the room froze my ass off
Bobby
1 晚商务旅行
10/10
Amazing place, very clean. Front desk was always happy and helpful! Kids loved the pool! Will stay here again!! Thank you!!