Hotel com excelente estrutura e localização, café da manhã incrível, com muitas opções, e funcionários muito atenciosos, com uma especial menção ao concierge, Jhordan Fontalvo, que nos indicou ótimos restaurantes e beach clubs.
Renato
4 晚行程
10/10
RICARDO
4 晚行程
10/10
We had a wonderful stay at Bastión Luxury Hotel! The property is beautiful and perfectly located within walking distance to everything in the walled city. Our daughter especially loved the pool area, and the rooftop was a highlight for the whole family. A special thank you to Jhordan at the concierge desk—he did an excellent job helping us book memorable activities. We’d definitely stay here again!
真实旅客
2 晚家庭旅行
6/10
The room was very humid. It also had a smell. They gave us a tiny dehumidifier that barely worked. Location was excellent and breakfast was excellent. In all i would say it was more like a 3.5 star hotel.
Dorothy
4 晚家庭旅行
10/10
Una estancia fantástica. Gran servicio y amabilidad del personal. Los desayunos maravillosos con bufé libre y carta también incluida.
Jose Maria
2 晚行程
8/10
Jorge
1 晚行程
10/10
LUIS ALBERTO
1 晚行程
10/10
In addition to the beauty of the building and pool deck, the hotel staff is fantastic. Caesar and Jorge really stood out and went above and beyond to ensure we had a nice time at the pool and we were able to get a great tour guide for a safe and educational (and fun!) experience touring around the city's many amazing sites.
Sarah
3 晚家庭旅行
10/10
Rocio
1 晚行程
10/10
I love this hotel! The service and accommodations are great. I highly recommend it for your next stay in Cartagena, Colombia.
Rocio
3 晚商务旅行
10/10
Everything was wonderful
hillarie
2 晚行程
10/10
Mathieu St
5 晚行程
8/10
I enjoyed the friendliness of the staff and concierge. Everyone was extremely helpful , kind and accomdating with some request.
What i didnt like is the persistence of us paying before check out. We overheard another staff member informing another couple they can pay at check out while we were not given that same option. And our hotel seemed to be more than what we were quoted on Expedia without incidentals.
La Toya
5 晚结伴旅行
6/10
Danny
1 晚行程
10/10
Beautiful old colonial style building within walking distance of the charming streets, plazas and restaurants. The area felt safe and clean and the service in the hotel was first class. A special mention to Jhordan (concierge), Luis (restaurant) and Jorge (rooftop bar) for their friendliness and exceptional customer service. A real credit to the hotel. Rooms were impeccably clean and well laid out and it really was a luxurious place to stay while exploring Cartegena.
Angela
3 晚家庭旅行
8/10
N/A
Mario
5 晚行程
10/10
Paolo
4 晚行程
10/10
Maria Carolina
4 晚行程
8/10
Ilana
4 晚行程
8/10
Todo excelente sólo tuvimos un tema con el baño no funcionaba bien y se arregló y listo
ALEXIA
4 晚结伴旅行
10/10
Beautiful safe property. Staff exceptional
Vivette
2 晚结伴旅行
8/10
Nice hotel. Very well located. Gorgeous rooftop pool !!
Great breakfast buffet + "a la carte" menu (included in the price for the room). The mattress was very confortable. Great service all around.
On the downside: the bathroom was very small, and had no vent to remove the steam from the shower. The room had a musty smell, which is probably due to the fact that our room was on the 1st floor (which is actually below ground, and not at street level). I'm guessing that if you have a room on the upper floors, you may not have the same musty smell. Tip to the wise: bring a scented candle or a "plug-in" to remove the smell.
Overall, we were very pleased with our stay at this hotel.