Hotel was very clean. The person who checked us in was awesome and got us our room early.
If you want the evening cookies go early because once they’re gone we were told there are no more.
Traci
1 晚行程
10/10
Tivoli
1 晚行程
10/10
Uwe
1 晚行程
2/10
Eduardo
2 晚家庭旅行
8/10
Grand Dame of StL hotels! Clean, friendly, great location.
Kevin
1 晚行程
6/10
The hotel was very accommodating to my family since we arrived well before check-in and put our names on a waitlist to get a room as soon as it was available. We waited about 3 hours and checked back and one was available. Upon entry the room was adequate for our 1 night stay but as we looked closely, you could tell that housekeeping does not so thorough cleaning of the room. There were bobbin pins on the floor in the seating area and in corners of the room, raisins and pills on the floor on the sides of the bed, and a empty pack of crackers and empty bottle of water including crumbs from the crackers, on the window sill of the window on the sleeping area. There was also hair in the bathtub. The beds were clean and bedding wasn’t stained and appeared and felt laundered. The location to Americas Center was prime and what we were striving for. The front desk and valet workers provided some of the best customer service around. A bit more attention to the housekeeping details would have gotten a 5 rating from me.
Mis
1 晚家庭旅行
10/10
Mark
1 晚家庭旅行
6/10
This is a beautiful hotel, but they were extremely busy. We couldn’t get our room until an hour after checkin. Finally got to our room and the AC wasn’t working. The maintenance man did fix it.
Lisa
1 晚家庭旅行
10/10
Bob
2 晚行程
8/10
Front desk staff was rude , couldn’t understand her . Bed was comfortable , lacked cleanliness. Dusty , bathroom floor was not clean .
Coffee supplies and towels were not replenished after room cleaning .
Clare
3 晚家庭旅行
10/10
Kelly
1 晚行程
10/10
Amazing stay the only place I stay when in Sweet Lou
Justin
3 晚行程
10/10
Clarence
1 晚行程
10/10
Jessica
2 晚行程
10/10
Overall the hotel was very nice with a lot of history. The parking was troublesome and the noise level was quite high. We could hear our neighbors that shared a wall and we could hear people in the street. We were one the 7th floor.
Shelby
1 晚行程
8/10
Raejeanna
1 晚行程
8/10
Sarah
1 晚行程
8/10
Carl
1 晚行程
6/10
All’arrivo il check in è stato sbrigativo, la persona alla reception ci ha chiesto il documento a gesti e fatto la chiave della camera senza nemmeno salutarci nè spiegarci i servizi dell’hotel.
La camera era un po’ rumorosa (verso l’esterno), ma tutto sommato confortevole, peccato che nel bagno mancavassero gli asciugamani per entrambi e sul pavimento abbiamo trovato capelli e altro sporco.
Per riassumere: la struttura offrirebbe molto, ma il personale non la valorizza adeguatamente nei confronti degli ospiti.
Eleonora
1 晚家庭旅行
6/10
Jessica
2 晚行程
10/10
Kelly
2 晚结伴旅行
10/10
Needed a hotel at last minute and lucked out on this one. Great stay! Food was delicious!
Elizabeth
1 晚家庭旅行
6/10
Was clean and staff great
Shower head and pressure was bad
There was also a mouse trap in our room
Brian
4 晚行程
10/10
It was an awesome stay the front desk staff and management truly gave me a first class experience and the suite was immaculate. This is one hotel I would highly recommend you visit it’s totally worth it.