All’arrivo il check in è stato sbrigativo, la persona alla reception ci ha chiesto il documento a gesti e fatto la chiave della camera senza nemmeno salutarci nè spiegarci i servizi dell’hotel.
La camera era un po’ rumorosa (verso l’esterno), ma tutto sommato confortevole, peccato che nel bagno mancavassero gli asciugamani per entrambi e sul pavimento abbiamo trovato capelli e altro sporco.
Per riassumere: la struttura offrirebbe molto, ma il personale non la valorizza adeguatamente nei confronti degli ospiti.
Eleonora
Eleonora,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Kelly
Kelly,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Wonderful hotel experience!
Needed a hotel at last minute and lucked out on this one. Great stay! Food was delicious!
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Was clean and staff great
Shower head and pressure was bad
There was also a mouse trap in our room
Brian
Brian,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Awesome Experience
It was an awesome stay the front desk staff and management truly gave me a first class experience and the suite was immaculate. This is one hotel I would highly recommend you visit it’s totally worth it.
Tasheena
Tasheena,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 3 日
Jacob
Jacob,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Darrin
Darrin,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Nice stay with pets
Overall a nice stay. Check in clerk was very friendly and welcoming. He did his very best to accommodate the guests waiting and managing the non-stop calls. The hotel has a lot of charm. Hotels don’t give you their best rooms when you are traveling with pets but this room was one of the better pet rooms we have experienced.
Beth
Beth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Alton
Alton,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Fantastic experience
We were super happy with the property. We took out dog and the staff cpuld not have been more friendly. Room was super clean and nice. Cant wait to book my next stay there
Rod
Rod,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
marc
marc,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Gerald
Gerald,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
sharolyn
sharolyn,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Jannie
Jannie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Not a great experience
Food left in room fridge when we checked in. Front desk person on afternoon shift was rude. Rest of the staff was very pleasant. Had trouble with the room door. Was hard to get in. Hotel is very beautiful and good location
Tammy
Tammy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
William P
William P,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
This is THE PLACE!
Great location for the Arch and downtown restaurants. Beautifully decorated old hotel with a dynamite staff. BEST COFFEE at breakfast!! Cleaning staff could have been more attentive to the hallway and drawers
Chris
Chris,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 22 日
Overall, the hotel vibe and the people were great. We had issues with our door and the HVAC making a squeeling noise in the middle of the night. The second room we reserbed had no problems.