Staff was excellent, hotel was clean. Wonderful stay
Emma
Emma,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
I was shocked at how gorgeous this hotel was. And we stay at hotels 10 times
Stevie
Stevie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Cammie
Cammie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Comfy but service 👎
This is clean and comfy, but the front desk is a little on the not so friendly side. I think she spoke one word to me and it was just, "sign" as she handed me a paper to sign. Puts you off from wanting to stay here a bit. This has been about the second time I've had this service. Later that night, a much more friendly woman was working and said hello and asked if I needed anything.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Awesome hotel, comfortable and all friendly.
When we first came in, the lady made it so nice. It was quick, she got me more towels happily, always smiled, very pleasant! The room was clean, bigger than we thought it would be and the bed was so comfortable!! Really enjoyed our stay.
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 11 日
Take your money down the road!
The girl at the front desk hardly said two words to me when I arrived to check in. She also didn't seem to want to be bothered to do her job throughout our stay. We did not have hot water at all during our weekend stay. I called down the first morning after check in and there was no solution offered. The front desk lady simply told me, "some rooms just don't get hot water." Pool was good but small. Hot tub was closed off with caution tape and nothing was ever mentioned at check-in. The breakfast was the only decent thing about this place!!
Kaiyla
Kaiyla,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 1 日
Pool was closed
Lindsey
Lindsey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 10 日
Diana
Diana,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 27 日
They waited until we were checked in to tell us the pool was not working and never told us that half their tv channels weren’t working
This been a football championship weekend - that would have been nice to know before we checked in. We discovered this on our own upon entering our room. When I brought it to their attention they said ya. We shave half our channels. We don’t know why.
We no longer wanted to stay at this hotel as these were things we expected to have as they advertised. We were told we would not get a refund because we had already checked in.
I didn’t think I needed to call ahead of time to ask of their TV had all their basic channels or if the pool was in working order. And should have been told these things before I officially checked in - if they knew they would refuse to offer a refund (even partial) as a result of this.
They knew both of these things were not working and failed to tell us this before I checked in.
This is unprofessional and dishonest business. Do not stay here.
Shannon
Shannon,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 25 日
Great place but the pool and hot tub were not operational and we were not told until we arrived at the property. We were not offered a discount or anything either
Eric
Eric,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 20 日
Philip
Philip,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Cindy
Cindy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 27 日
Liked that it was near our family. Staff was friendly and accommodating. Need to fix front door! Didn't try dinner although that's a nice feature. Breakfast was marginal.
George
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Lowell
Lowell,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 17 日
Salvador
Salvador,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 15 日
Disappointed
Bad experience. The front entrance was closed, had to park in the back and enter through the back. One elevator was out of order and the other one was about to give out any minute. The hot tub was out of order. Overall, just gross and not worth how expensive it was.
Aric
Aric,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Staff was great
Margaret
Margaret,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 7 日
Can improve on cleaning services
The was not clean every day. I had to request the front desk to send someone to clean it refresh the towels and make the bed
Otherwise, everything was good
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 5 日
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 30 日
This was a very disappointing stay. When we arrived at about 4:30pm there was zero staff to be found. No sign on the front desk. No one answering the phone. We know it might be a small staff as it was Thanksgiving but did expect someone. After about 10 minutes there was still no one and about 5 more people came in trying to check in. After about 5 more minutes a young lady came out - showing surprise that so many people were waiting. We told her how long we had been waiting her response was she was in the bathroom. No apolgy or understanding other than overnight us a bottle of water. Several other inconveniences. Front door mostly out of order. Elevator out of order in the morning and we were on 4th floor with very bad knees. Hot tub out of order. Water came out brown in bathroom sink when first turned on. Turkey meal was a nice touch that was maybe good when first put out at 2pm but only luke warm once we got there. Would have been nice to have a sharp knife to slice the turkey rather than just the small plastic knife. I would not recommend this hotel in its current state.
Jill
Jill,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 29 日
Brittin
Brittin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Casey
Casey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 16 日
Juan
Juan,3 晚行程
Orbitz真实住客点评
10/10 绝佳
2024 年 11 月 11 日
The only thing that was a little misleading was all the advertisements for the new pillow top mattress'. The beds that we had to sleep on were definately not new, the springs made noise when you adjusted position in the night, although I do think they were pillow tops. Also the hot tub was out of service. Other than that was a good stay. It would be another option when we stay in Williston again.