No wifi in the room maybe we stay in the last room of the restaurant, also no air conditioner and just a small fan provided, so is quite hot during summer time. However the staff are nice and helpful.
Great hotel, historically and culturally. Love the restaurant and bar and the food is excellent.
Herbert
Herbert,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Not For Me
The pictures of the room were adorable. I was excited to stay in such a historic and quaint place. But pictures cannot fully encapsulate the experience. I would not stay here again!
I should have listened to some of the reviews warning of the uneven floors, crooked stairs, noisy chandelier, and smelly room. I felt like I was in a haunted house.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Kelly
Kelly,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
C
C,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
k
k,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Barry
Barry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Brenda
Brenda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Very fun inn and great location
Matt
Matt,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 28 日
Sean
Sean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Brilliant
Really loved the quirkiness of the hotel in a great location
Wendy
Wendy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Jane
Jane,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 11 日
Extremely disappointed poor customer service
We rang to confirm our booking whilst travelling to the hotel only to be told they did not have a record of our booking. I explained I had a receipt, money taken from my account as payment and booking confirmation but they were so unhelpful and just kept saying there was nothing they could do!
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Rebecca
Rebecca,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 1 日
megan
megan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
A wonderful historic experience
Wonderful stay, great City location, friendly staff, lovely room, very tastefully laid out considering the period of the building. Stay here if you want to enjoy a historic experience. The bed was so comfy and the pillows were like sleeping on clouds. Lots of tea, coffee, milk and biscuits in the room, can't fault the stay, look forward to staying here again.
R
R,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Roland
Roland,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Hotel was ok - old and had character which was nice and great location. We were in room 11 Guy Fawkes Cottage, the room itself was nice enough, spacious, clean and nice size bathroom but it was located in the pub courtyard. It was extremely noisy - the speaker for pub music is just outside your bedroom door so you basically have music in your room from late afternoon to late evening. There is also a covered garden room just outside your bedroom door - there was luckily no one sat in there on the first evening but on the second there was a group of people sat in there until about 10.30pm - they may as well of been in our room with us as could hear them as clear as day and they weren’t being especially loud just talking! When we booked a double room with garden view this is not what we were expecting- you had to close the curtains as soon as you were in the room because any punters in courtyard could see right in! I think there should be a warning when you book this room letting you know that you’ll constantly be able to hear the pub music and hear customers if they use any of the seating areas literally outside your bedroom door - fine for people who like to be out until late in evening but if you are like us and out all day and return earlier I advise you don’t book!
Laura
Laura,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Russell
Russell,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 11 日
You won't get a better location for a stay in York. Overlooks York Minster and is on the very edge of York City centre. The accommodation itself is very York, with plenty of room and exceptional value for money. I've stayed at a few places in York, including The Grand and when I return I'll be coming back here.