可以免费取消我在埃斯普罗里昂科苏梅尔酒店 - 全包式的预订并获得全额退款吗？

是的，埃斯普罗里昂科苏梅尔酒店 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

埃斯普罗里昂科苏梅尔酒店 - 全包式有游泳池吗？

是的，有室外游泳池。住客可以在 08:00 至 20:00 期间使用游泳池。

埃斯普罗里昂科苏梅尔酒店 - 全包式是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物，每只宠物限重 20 公斤。需要支付每只宠物每晚 USD 77 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

埃斯普罗里昂科苏梅尔酒店 - 全包式是否有停车场？

是的，自助停车免费。提供电动车充电站。

何时可在埃斯普罗里昂科苏梅尔酒店 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。

在埃斯普罗里昂科苏梅尔酒店 - 全包式及其附近有什么游览观光项目？

现场活动包括免费自行车和徒步/自行车路线，您可以畅享其中。现场娱乐活动包括生态旅游和瑜伽。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官。埃斯普罗里昂科苏梅尔酒店 - 全包式也拥有2 间海滩酒吧、私人海滩和室外游泳池，以及SPA 服务和花园。

埃斯普罗里昂科苏梅尔酒店 - 全包式店内或附近是否有餐厅？

是的，Lool Kan提供室外就餐、地区菜和泳池景观。

埃斯普罗里昂科苏梅尔酒店 - 全包式配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

埃斯普罗里昂科苏梅尔酒店 - 全包式周边区域环境如何？

从埃斯普罗里昂科苏梅尔酒店 - 全包式仅需19 分钟步行可至昌卡纳国家公园，19 分钟步行可至昌卡纳海滩冒险公园。

科兹美岛埃斯普罗里昂科苏梅尔酒店 - 全包式住宿优惠| Hotels.com 好订网

Q: 埃斯普罗里昂科苏梅尔酒店 - 全包式是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物，每只宠物限重 20 公斤。需要支付 每只宠物每晚 USD 77 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

Q: 埃斯普罗里昂科苏梅尔酒店 - 全包式是否有停车场？

是的，自助停车免费。提供电动车充电站。

Q: 埃斯普罗里昂科苏梅尔酒店 - 全包式配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

10/10 绝佳

2025 年 10 月 24 日

Jungle & Ocean!

Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!

Amy，5 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 31 日

El personal muy amable, el espacio agradable y tranquilo. Buen lugar para relajación y con opciones de actividades incluidas que valen la pena

andrea，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 29 日

Explorean was a true get away to a relaxing vacation. The hospitality from staff was exceptional. Housekeeping had the room clean daily, with towels. The hotel included free excursions which was a plus! Thank you Explorean Cozumel

Stephanie，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 26 日

We had an amazing stay at The Explorean Cozumel! The staff went above and beyond to make us feel welcome from the moment we arrived. The resort is beautifully set in the jungle, offering a peaceful, natural vibe while still giving access to all the amenities at the adjacent Fiesta Americana. Our room was quiet, clean, and comfortable, with thoughtful touches throughout. We loved the daily excursions and activities included with our stay—such a unique and fun way to explore the island! The food was fresh and delicious, especially the local Mexican dishes, and the service was always friendly and attentive. If you're looking for a relaxing, all-inclusive stay with a touch of adventure, we highly recommend The Explorean. We left feeling refreshed, inspired, and already dreaming of our next visit!

Philip，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

We loved our experience there we brought our whole family and my sister and Neice came as well. Love the team and everyone was really kind. Great people Especially Jassel on the exertions and the the great staff who we heard about this place through social media Eric. Thank you for a wonderful time our family will be back and we told everyone of the great time.

Abigail，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 23 日

GABRIELA，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 23 日

Marisa，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 18 日

We chose this resort for the excursions and they did not disappoint. We travelled as a family of 4 with 16 and 18 year olds. The excursions were great for all of us. The boat snorkel tour was our favourite one, followed by the buggy tour but we enjoyed them all. They always brought a cooler full of drinks and a stack of towels. The food at the resort is good, nothing special. It’s a much smaller resort than those in the Riviera Maya and I’d say the food was a small step down. We all got a little sick near the end of the week. They had some really good empanadas at the coffee bar and I think we ate them just before they pulled them. The excursion definitely made it worth staying at the Explorean and if we had a redo on our vacation week, we’d book it again! We didn’t take in much of the nightly entertainment but we did the casino night which was really fun. Marshall was a fun dealer and made it a great night. The pools were nice but we didn’t spend much time in them. Most of our time was split between excursions and the ocean. Bring your snorkel gear! With the current in Cozumel flippers are nice. We left ours at home and I wish I packed them. My husband and I went to the spa for a massage which was wonderful. All the staff were great. We were asked 1x if we would be interested in checking out the time share. We said no and it wasn’t a big deal. To sum it up, we loved our week here!

Christopher，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 7 日

Iris，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 7 日

The rooms have no tv! Great to disconnect from the world! Comfortable rooms! Great WiFi! Food was not the best but the daily activities that are included every day makes this place the very best in the island to vacation!

George，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 6 日

La atension del personal y las áreas verdes

Stephania，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 6 日

La pasamos muy bien , fue excelente la estancia , los alimentos en cualquier restaurante fueron excelentes , el personal en cualquier área muy agradables y atentos a lo que el huésped necesite . El joven Jared , Manuel e Isabel , del personal del hotel , cubrieron nuestras espectativas ❤️

Stephania，1 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 5 日

nenyi，5 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 6 月 25 日

Estancia mala.

Te sacan del hotel con el gancho de “tours” pero la realidad es que te llevan a clubs de playas a venderte caro cosas que vienen incluidos en el hotel, el personal de no está capacitado y es desorganizado. No tienen instinto de servicio. De las 2 habitaciones una estuvo siempre sucia y mal limpiada.

Rodolfo，6 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 25 日

Staff was incredible, food was delicious, property was well maintained and quiet. The daily excursions that are included with your stay each day were amazing. Our tour guides were the best and the quality of this included perk alone makes me want to return. Highly recommend

Courtney Paige，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 24 日

This is a beautifully designed hotel that is surrounded by lush greenery. There’s a pool in a beautiful setting with lots of options for lounging if you don’t want to be in full sun. I loved that you also have the option to use the facilities at the Fiesta American if you want full sun and a DJ! The combination of the 2 facilities was great because you just have more options. But I always really liked the difference from being at the Fiesta American, beach and pool and then going back to the Explorean where it was more cool and quiet. Perfect for families with small children! Lots of indoor/outdoor restaurants with high ceilings and fresh healthy food. And other little things like a coffee, ice cream and pastry bar from 10 - 10 for caffeine and sugar addicts. Staff was super nice and helpful and there was a different option each day for a field trip. The boat trip to go snorkeling got me back in the groove with snorkeling again after 25 years, and then I discovered that the snorkeling right off the beach at the hotel was just as great! (There are decks with ladders to easily get into the water as this is not a wide sandy beach.)

Julie Marston，6 晚行程

Expedia真实住客点评

6/10 好

2025 年 6 月 24 日

Está ubicada en un lugar increíble y las instalaciones en general y las habitaciones son de una calidad superior. El servicio es bueno a secas y la calidad de los restaurantes también cumple pero deja mucho que desear.

Luis Alvar Miranda，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 20 日

Explorean Cozumel has been our hotel for the last several years. Several kilometers south of town, it is much closer to dive sites than many other hotels. Good choice of restaurants. Welcoming and helpful staff. And they have done a lot of important maintenance work since the last time we came in 2023, when the place was hurting badly from weathering Covid.

H Timothy，5 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 6 月 18 日

We’ve stayed at the Explorean twice now and it’s really the only place we want to stay. The only downside is that they try to get you into an hour and a half presentation for a membership. That is the only reason I didn’t give it 5 stars overall. The staff here are simply the best, very, very friendly and accommodating. The staff actually make this the best.

Lawrence，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 18 日

Private, clean, and beautiful. The perfect Mexico getaway. The size of the resort makes it a more intimate experience allowing you to make bonds with both the staff and the other travelers. Iguanas can be seen meandering through the grounds. The location is a quick walk to the ocean. And scattered throughout the resort is a variety of restaurants. The staff is more than happy to accommodate your needs and are incredibly kind.

Morgan Lacey，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 17 日

Loved our time at explorean. Loved waking up and sitting outside while the birds sitting right on the rails. The options for excursions every day and of course the access to the amenities.

Christy，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 16 日

Mark，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 10 日

The Explorean Cozumel was an amazing experience. The room was clean and modern. The food was delicious. And the activities were fun, but the icing on the cake was the superior staff. I would rate this property 10/10.

Taylor Dawn，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 10 日

Great location

maria juliana lotero，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 8 日

Bethany，5 晚行程

Expedia真实住客点评

埃斯普罗里昂科苏梅尔酒店 - 全包式

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可以免费取消我在埃斯普罗里昂科苏梅尔酒店 - 全包式的预订并获得全额退款吗？

埃斯普罗里昂科苏梅尔酒店 - 全包式有游泳池吗？

埃斯普罗里昂科苏梅尔酒店 - 全包式是否允许携带宠物入住？