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Hayat Hospitality Oskemen

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In the heart of the business district, Dedeman Oskemen Tavros offers a luxurious retreat. Unwind with a Swedish massage or yoga class, indulge in international cuisine at Opera Cafe, and connect with high-speed WiFi. Guests appreciate the helpful staff and convenient services like dry cleaning/laundry.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 hot tubs
  • Health club
  • Sauna
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY768
CNY891 total
includes taxes & fees
May 23 - May 24

Why we love this property

Business meets pleasure
Located in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, guests can enjoy the spa, hot tubs, and bar.
Spa sanctuary
The full-service spa offers daily treatments from facials to Swedish massages. A sauna, steam room, and garden create the perfect wellness retreat.
Divine sleep retreat
Blackout drapes ensure restful slumber in this luxury hotel. Guests can indulge in 24-hour room service and refresh under a rainfall showerhead.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, River View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, River View

  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, River View

Deluxe Room, River View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Suite

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed OR 1 Twin Sofa Bed

View all photos for Apartment Suite City View

A hotel room with two grey sofas, a small round table with a vase and fruit bowl, a TV, and a window with curtains.

Apartment Suite City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Irtysh Suite

Irtysh Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Irtysh Suite

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi

Luxury Apartment

  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Apartment

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Best Western Plus Oskemen
Oskemen
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Cribs available
8.6 out of 10, Excellent, 4 reviews
The price is CNY521
CNY605 total
includes taxes & fees
Jun 5 - Jun 6
Best Western Plus Oskemen
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About the neighborhood

Map
Permitina Sokak, No:11/1, Oskemen, 070000

What's nearby

  • Zhastar Park - 10 min walk - 0.9 km
  • Ethnography Museum - 10 min walk - 0.9 km
  • Zhambyl Park - 14 min walk - 1.2 km
  • Boris Alexandrov Sports Palace - 3 min drive - 2.7 km
  • World War II Memorial - 4 min drive - 3.8 km

Getting around

  • Oskemen (UKK) - 27 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Кафе "Капучино - ‬16 min walk
  • ‪Блюз - ‬17 min walk
  • ‪Mario - ‬19 min walk
  • ‪Chechil Pub - ‬18 min walk
  • ‪АМС Ремонт Сотовых Телефонов - ‬19 min walk

About this property

Hayat Hospitality Oskemen

Hayat Hospitality Oskemen is a great choice for a stay in Oskemen. You can visit the spa to indulge in Swedish massages, facials, or hydrotherapy, and international cuisine is served at Opera Cafe, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Shopping mall on site
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 21-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Opera Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 8400 per person (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 7500 per day

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Dedeman Oskemen Tavros

Dedeman Tavros

Dedeman Tavros Hotel

Dedeman Tavros Hotel Oskemen

Dedeman Oskemen Tavros Hotel

Dedeman Oskemen Tavros Hotel

Dedeman Oskemen Tavros Oskemen

Dedeman Oskemen Tavros Hotel Oskemen

Frequently asked questions

Does Hayat Hospitality Oskemen offer free cancellation for a full refund?

Yes, Hayat Hospitality Oskemen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hayat Hospitality Oskemen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hayat Hospitality Oskemen?

Yes, there's free self parking.

Is airport shuttle service offered by Hayat Hospitality Oskemen?

Yes, an airport shuttle is available. The charge is KZT 8400 per person one-way.

What are the check-in and check-out times at Hayat Hospitality Oskemen?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hayat Hospitality Oskemen and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hayat Hospitality Oskemen also has a sauna and a Turkish bath, as well as a garden.

Are there restaurants at or near Hayat Hospitality Oskemen?

Yes, Opera Cafe offers international cuisine.

What's the area around Hayat Hospitality Oskemen like?

Hayat Hospitality Oskemen is located on the boardwalk/promenade, a short 16-minute walk from Zhambyl Park and 13 minutes' walk from Ethnography Museum.

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Reviews

Hayat Hospitality Oskemen Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.6

Property conditions & facilities

Popular mentions

Cities
Building
Room

Reviews

Verified

8/10 Very good

Nice stay next to Irtysh river

Nice and clean hotel, friendly staff. Breakfast was good, and room was clean.
Pekka, 1-night trip
Verified

10/10 Exceptional

My room was clean and spacious and had lovely view of the river. Buffet breakfast was excellent, particularly enjoyed the fresh honey and apple butter. Reception staff were helpful in arranging trip to Altai Mountains
Nicholas, 2-night trip
Verified

10/10 Exceptional

Dedeman Delight

My 2nd stay here was very nice. The room was great. Room service was prompt and the food very delicious. My main complaint: You have to manually reconnect with the wifi each time you return to the hotel. Location is great for walking around the city. Breakfast buffet is excellent also.
Mark, 3-night trip
Verified

8/10 Very good

Nice and clean, river view is a plus

The hotel is nice, and location is good. Couple issues happened: after checking in I went to the room, and soon another persona opened the door with his key card, he was actually given same room. Obviously he got another room, and all was ok. The key card did not work two times during my stay, it is little annoying to return from fourth floor back to the reception, but that happens. Otherwise good hotel experience.
Pekka, 2-night trip
Verified

10/10 Exceptional

Amazing as usual , every year
Oksana, 4-night trip
Verified

10/10 Exceptional

Quiet and clean hotel.
Andreas, 6-night trip
Verified

8/10 Very good

Rooms facing the back of the building the view is quite depressing, I guess for 1 night or 2 would be ok but for an extended stay better to ask for a river view room
Hernan, 3-night trip
Verified

8/10 Very good

The city with never cleaned walkways
Vladimir, 6-night trip
Verified

2/10 Poor

Major Failure or Saving Cost?

Hot water doesn’t work in the morning and internet stopped at midnight
Sandeep, 1-night trip
Verified

8/10 Very good

Seems to be the best hotel in the town, in my opinion four stars one with some ups and downs. Overall good hotel, not a luxury one but good with central location - all main city centre sites are within walking distance. A large shopping mall nearby. A bit weird architecture of the building so windows in most of rooms are located closer to corners. Standard rooms have relatively small windows, still comfortable. One class higher ones are corner rooms with larger windows - they are a bit cooler but we stayed during -20C days and there was no serious issue with heating in there. River view rooms are obviously better and a bit more expensive. Housekeeping is good for this type of hotels. There is a mid sized gym with some good equipment, saunas and hammam in good conditions, again not luxurious but still good. Good breakfasts are served at the ground floor restaurant with nice Irtysh river view. Hotel personnel could be praised for following sanitary rules during the pandemic - they are all wearing masks and keep cleaning all main areas. Oskemen or Ust-Kamenogorsk is a mid sized city in the country, rather underrated in terms of tourism, beautiful nature sites around and interesting history of the town. The hotel could be a good base for exploring the area.
Malik, 3-night trip
Verified

10/10 Exceptional

Деловая поездка в Усть-Каменогорск

Как обычно, лучший отель Усть-Каменогорска, хоть и среднего уровня по Казахстану при его стоимости проживания. Тем не менее, персонал работает безупречно. Отдельная благодарность ребятам с ресепшен, которые разрешили поздний выезд без оплаты. Это очень выручило.
Kirill, 2-night trip
Verified

10/10 Exceptional

Отличный отель на берегу реки

Хорошие, чистые номера. Прекрасный завтрак и отличная сауна в spa центре.
Sergey, 2-night trip
Verified

6/10 Good

Отель с шикарным расположением и видами, НО, снаружи и ремонт в номерах ушатанный, за неделю проживания уборка только один раз!!! При этому мы брали семейный номер, с приличной стоимостью.
Alexander, 6-night trip
Verified

8/10 Very good

Удобно, но не вкусно

завтрак ужасен. Качество каждого конкретного продукта из ассортимента социального магазина... Вспомнил студенческие годы...
Verified

6/10 Good

Nice hotel in town, but not up to expectations

My husband and I booked this hotel for the day of my friend's wedding. We've planned to arrive at noon in order to be able to get ready for 2pm wedding ceremony. I called the hotel in order to confirm if early check-in is OK - the hotel desk transferred me to some other booking department where they told me it is OK to check in early as long as we pay 50% of daily room charge. WHAT!? We've traveled throughout the world and this is the first time the hotel asks for 50% charge for checking in 2 hrs earlier! Usually if the room is ready then they just let you in, if not then politely explain. We were upset with this experience since the hotel is pretty expensive for the area.
Verified

6/10 Good

Great little hotel

I user this hotel for a short stay in Astana. Very good massage received.
Verified

10/10 Exceptional

отличное обслуживание

Очень приветливый персонал, хорошая сауна, большой выбор блюд.
Verified

10/10 Exceptional

Irina, 1-night trip
Verified

10/10 Exceptional

Viachaslau, 3-night trip
Verified

10/10 Exceptional

Jongkuk, 1-night trip
Verified

10/10 Exceptional

Nurbol, 1-night trip
Verified

8/10 Very good

Soonjin, 1-night trip
Verified

10/10 Exceptional

Sang Ku, 1-night trip
Verified

10/10 Exceptional

Shujie, 2-night trip
Verified

8/10 Very good

Malik, 3-night trip