Took me two entries into the office to get checked in to my reservation. Got into my room and it needed cleaned, I tried calling the front desk, there was no phone no documentation in the room on emergency procedures or numbers for staff etc. I called for two hours, and even called customer care to try to figure out how to get help. Additionally, several times someone knocked on the door throughout the night asking for “help with a phone call” the pool was closed, WiFi was non operational, there was alcohol and used clothing left in the room as well- and as I left, another man approached me and tried to get me to ‘make a call’ for him, when I said no, he started cursing and yelling at me, as I left.
Not safe, not clean, no response from staff, and the worst place I have been in a long time. Nothing as advertised.