They were overbooked and failed to provide the room I booked at check in. Turned me away to another hotel nearby but took nearly an hour to do it. Expedia was contacted and put the line on hold without any help to resolve the situation.
The young lady that checked us in and the ladies that serve the breakfasts this weekend were all very sweet and chatty, friendly. very comfortable indoor pool and enclosed patio, gym, and of course the suites are nice. Full appointed kitchen and good size bathroom. Just what we needed. Thank you.
adam
adam,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Tekedra
Tekedra,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 18 日
Joshua
Joshua,12 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Jed
Jed,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
Wolfram
Wolfram,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Justice
Justice,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Angela
Angela,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Cecilia
Cecilia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 6 日
Small things do matter
Could not set the current time on the alarm clock
Could only set the time for alarm.
Room had been renovated but they forgot to fix the tracks of the shower doors.
Prefer small individual use shampoo and conditioner and lotion bottles. The large dispenser type came off the shower wall and dont like quality of what is in them.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Love the rooms
Tenaya
Tenaya,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
The location was convenient. The property was clean and quiet.
Sharon
Sharon,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 8 日
Room was not what I paid for and it was old and nasty
Delonica
Delonica,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 3 日
Carrie
Carrie,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 31 日
Only thing is room is not cleaned every day.
Stayed there 6 days and room was cleaned twice only.
Marcelino
Marcelino,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 10 日
Udagoien
Udagoien,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Staff was very helpful. We booked a one bedroom suite, but there was a maintenance issue with that room. We were given 2 studio suites at no additional charge. The property is undergoing renovations. Our suites were nicely updated. The elevator is located down a long hallway and around the corner from checkin, so it’s inconvenient. There is only 1 elevator and there was a wait.
Hannah
Hannah,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Great staff
Marcelino
Marcelino,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 12 日
Very poor overall
Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room.
Only on leaving the room to get backs from the car did we realise we had been told wrong room number.
Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasn’t ours!!!
Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!!
Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work!
Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!!
Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway???
Generally not a good impression and will NOT be stopping here again.
Beccie
Beccie,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Christopher
Christopher,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
I love this hotel. Customer service and staff there are phenomenal.Happy their upgrading as well
Tenaya
Tenaya,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 24 日
A little more attention to details
Shampoo empty, room has a slight odor of pot, air was very dry in the room. Other than that the rest was fine.