They were overbooked and failed to provide the room I booked at check in. Turned me away to another hotel nearby but took nearly an hour to do it. Expedia was contacted and put the line on hold without any help to resolve the situation.
Shampoo empty, room has a slight odor of pot, air was very dry in the room. Other than that the rest was fine.
Todd
Todd,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Everything
Nicole
Nicole,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 31 日
Box spring had exposed stains , black mold under soap holder in bathroom, shampoo and body wash bottle provided were empty. Entire hotel smelled like marijuana. Not to mention they gave me the wrong room
Number so my key card didn’t work. They come up 10 minutes later after we had to wait in hall unlocks door and let’s us in. Makes up some lie the door battery not working but will get us. New key card . There was liquor on the table with personal items and money and trash visible upon opening the door . He acted like that was normal and walked off and lest us in that room . We walk around confused and upon further inspection realized someone was actually already staying in that room and their clothes and shoes were in there . We were mortified. We had to walk back in the hall and call front desk and wait again for our correct room. I like the hotel layout . Nice size to rooms but need some serious deep cleaning. Staff was very nice and mistakes happen, but this was a big one.
DONNA
DONNA,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Moon
Moon,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 11 日
Jane
Jane,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 30 日
Lawrence
Lawrence,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 28 日
I’ve been staying here for years however, the hotel is starting to get ran down. The beds are terrible. There is sunk in and hard. The room wasn’t cleaned properly. There was still people‘s old dirty towels in the room on the back of the door in the bathroom and hanging up on the shower curtain so means that they did not wash the shower curtain. The fridge and kitchen were OK. The living room was OK. I just think what renovations they will be better.
Taylor
Taylor,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Was a very good experience
GUILLERMO
GUILLERMO,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
First time wil repeat
GUILLERMO
GUILLERMO,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
The staff is always courteous, friendly, and polite. Timberly, Marlon, and Felicia always ensure that I’m well-taken care of during my stays.
Cornelius
Cornelius,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 18 日
Marcelino
Marcelino,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 11 月 15 日
Functional but worn out. All three shower toiletries out. Close to the airport but so are other hotels. I’d try something else next time.
Simon
Simon,1 晚商务旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 13 日
Room had dirt webs on corners or the ceiling, no iron board but had an iron, lol!
Natasha
Natasha,1 晚商务旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 11 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 9 日
Antonia
Antonia,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 9 日
Family oriented
Lawanna
Lawanna,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 3 日
Antonia
Antonia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 29 日
conforme a la description / pas de PC dans le business center
NATHALIE
NATHALIE,4 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 22 日
Bre
Bre,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 21 日
The entire staff was awesome! Personable, hospitable and very accomdating! And you can tell it was genuine, that is what distinguishes the staff here from other establishments. Close to the airport and they have a shuttle that not only takes you to and from the airport, but to any store in a few mile radius! I thought that was the coolest thing ever! My wife loved how comfy the bed was and the convenience of having a full fridge, microwave and stovetop, which we used to make a meal or two.
Would highly recommend if visiting the A!
Ilesha
Ilesha,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
Staff is always courteous and polite. Each employee properly addresses each guest with respect.