Chambre et sanitaire propres , la moquette mériterait d être changée
Isabelle
3 晚结伴旅行
10/10
Stayed for 5 wonderful nights ,hotel located perfect, in the historical Alexandria City Center 180 to the sea.
The staff are very friendly and knows eactaly how to make hers customers satisfy.
Kindness,Respectfulness, Service-Minded Personality,Professionals always find solutions to your problems and try to answer you every singel question just to make you staisfy.
Big thanks to mr.Ahmad & Asharf
Nothing to complain, I enjoyed my stay 100%.
Highly recommend, will be back again for sure.
Personal.
IMAD
5 晚行程
8/10
Guillaume
1 晚家庭旅行
8/10
aziz devrim
1 晚结伴旅行
10/10
Kamel
1 晚行程
10/10
Thamks for the amazing staff ..
They sid the best .. reception , housekeeping , customer service and public relations
Kamel
2 晚行程
6/10
Sang
1 晚行程
4/10
As I stayed in that hotel for 10 days (with 2 reservations) my first was as 2 persons in 1 room starting Oct. 31 till Nov. 7 but my daughter who was supposed to join me didn't come only on Nov. 4th & not stay long only 2 nights, as I need to extend my stay I did second reservation till Nov.10 at 1 person for 3 nights .... on my checkout morning they told me I didn't have the room with breakfast & they will charge for that only one I was so surprised that behavior as I pay for high rate on the beginning to reserve the room for 2 but it was in fact only me alone for 4 nights until my daughter's arrival ..... I suppose the should consider that before they ask me to pay for only one breakfast or at the start of the second reservation they should notify me for that point on my reservation to be aware for.
On the other side the design of bathroom (toilet) was so bad and difficult to use especially for me as an Oldman, they had to consider that when they fix the room for me.
Overall it was a very bad experience to stay at that hotel because of its location which was differs than what shown on the website.
Mohammed
3 晚商务旅行
8/10
AMATALWAHAB
7 晚商务旅行
8/10
Buena ubicación. Hotel cuidado y en general buena relación precio-calidad. La alfombra de los pasillos estaba muy rota y desgastada y el desayuno con una barra corta de alimentos.
Rosa Laura
1 晚行程
10/10
Magid
3 晚行程
6/10
The carpet in the room is terrible condition
The bathroom walls are all mold.
emad
1 晚家庭旅行
8/10
- The Staff is very friendly offered a welcome drink on arrival and explained everything during our waiting time for check-in.
- The hotel is over priced in my opinion based on the location in a popular place.
- Was very strange that the free Tea/Coffee tray is not refilled daily (with this price) and when i asked for one water bottle they told me i have to refill the whole tray for charge !!!!
- the Hotel is very good located for shopping, near to sea BUT as mintioned OVER PRICED
Hazem
2 晚家庭旅行
8/10
Er was perfecte service en netheid. Hoewel de riolering van de badkamer traag werkte, maakten ze alles alle dagen schoon. Ook hebben ze een luisterend oor wanneer je iets tekort hebt of mist binnen je kamer.
Ze doen hun best om alles vlot te laten verlopen, de redder van het zwembad zorgde voor een goede ambiance. Maar ik vind dat het hotel moet gerenoveerd worden. Daarnaast vind ik geld wisseling bij hen wel moeilijk te vinden. Verder hebben ze geen brochureservice over de bezienswaardigheden in Alexandrië. Al bij al was het goede keuze. Ik raad het hotel zeker aan.
Najat
17 晚家庭旅行
4/10
Michael
1 晚行程
2/10
I HAD TO WAIT 45 MINUTES FOR MY ROOM THEN I GOT A DIRTY, MOLDY BATHROOM WITHOUT WINDOWS
Salma
1 晚行程
6/10
Han nae
1 晚行程
8/10
the area around hotel is not enough
Hussein Sobhy
1 晚商务旅行
10/10
Friendly and professional staff.
Close to many attractions.
Osama
2 晚家庭旅行
6/10
Qualité globale médiocre, piscine fermée en travaux, chambre très petite à 2, manque les bases d’un hôtel de ce type… bof à part la situation géographique