The first room i was given hadnt been used it smelled , mould the bed was so small the bathroom was disgusting.
Wemt to reception no manager on site ! Was given the card machine to get a refund , just to get rid of me because they had a wedding arriving . They had no spare rooms the young man was training and another man dressed in a t shirt was training him . I asled for the manager the tpung man went to get them and came back qnd said there wasmt one mmm why go and look for one . I coupd email them .
Half an hour or so later the young man alled me over theyve had a cancellation but its exclusive room i could go and have a look , then the t shirt man said they had a twin room but that was near qhere our first room was . I said the stairs are too dangerous.
I asked for a fan cos the air con didnt work. We asked to book for dinner but the restaurant was shut becaise its set for a wedding . We went somwwhere else. We booked breakfast for 9am.
When we came down at 9am for brealfast continental was all empty. We jad to clear a table to sit at in the bar area . We waited 10 mins for someone to come out to take our order , the other was taken my Hammad very rude man we asked what was on the menu he didnt understand us . Then michelle came out 10 mins later to tell me i hadnt ordered breakfast amd i hadnt paid , but the toung man from frodsy said we could have a free breakfast for our trouble . Her reply was well the cook isnt cooking because you wasnt down here at 9am but we
Miss
Miss,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Just one night business trip. Have stayed before. Good location and parking. Lady at check in was friendly and welcoming. Room confortable. Good bathroom and shower. Hotel feels tired. Needs attention. Check out guy at reception too busy walking about on his phone to cimnunicate with guests. Could be good if service and decor were revamped.
Yan
Yan,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
Basic not staffed up adequately particularly at breakfast where everything ran out. No tables set
Beryl
Beryl,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Leigh
Leigh,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 11 日
Only stayed one night but the hotel was ok. A little bit tired in places. Staff were very pleasant.
Ian
Ian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 8 日
Fawlty Towers
Booked hotel as close to wedding venue on Sat & exterior looked attractive in photos. Good central location in Quorn.
Arrived Fri afternoon, 2 staff in reception. Greeted by an Asian young woman who's first language clearly wasn't English & I had difficulty understanding her. Eventually the English guy chirped in (he'd been on his 'phone the whole time) & we completed check-in.
Interior of main building was "tired" with signs of lack of maintenance. Our room was in adjoining newer building, also "tired": The front door to the building stuck so a big shove was required to open it. It was like that from Fri to Sun for check out.
The lift from ground floor to first had an "Out of Order" sign which was there throughout our stay. Luckily for us no lift required.
The room itself was "tired" & was in need of a spruce-up. Mattress was like a marshmallow but amazingly we did manage a reasonable sleep.
Shower pressure was good, with hot water, however hand basin pressure was a dribble - photo shows it on full pressure.
Breakfast and service in the morning is the main reason for 2 stars: Sat I ordered "full English" to be served a cold plate with technically a full English, but small hash brown, tiny slice of bacon & who knows what the sausage was. OJ clearly squash & continental ran out.
Sun I ordered scrambled eggs, mushrooms & grilled toms + toast. 30 mins later cold plate with cold food. See photo. Staff said "that's not right" but I left. Other guests also complained.
Rolf
Rolf,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
Corporate hotel in need of a update
Friendly at réception desk on arrival. However I was told I'd have to pay an extra £ 20 to check in at noon so we could change for a 1 pm wedding.
Overall the hotel is rather sad. Room was large, and bed comfortable, but the decor throughout the hotel needed sprucing up and updating: it looked very corporate 90s with chipping paint, faded and worn carpets. Bathroom had mold around the shower.
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
timothy
timothy,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Linda
Linda,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
Not a great stay
Rooms are incredibly dated and in need of some urgent work.
Bath tap was damaged, shower head was covered in mold and signs of damp on the ceiling.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 27 日
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Andrea
Andrea,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 7 日
Its a nice old house with potential - problem was the breakfast. They need to clean tables, have clean glasses and cups for tea and coffees. Staff need to be quicker and more attentive, cooked breakfast was poor - over done bacon and old mushrooms. Need to raise their game.
Daniel
Daniel,1 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 4 日
No hot water, kettle was broken, service on arrival very poor and miserable looking receptionists.
generally not a pleasant stay
Michael
Michael,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
Wedding stopover
Room was nice and spacious. A few issues sockets did not work for kettle had to stand kettle on floor to reach working socket. Stains down back of desk. Various cobwebs
Mould on shower curtain. Breakfast was nice but cold and dining room was freezing. Bar area was also very cold. Drinks were expensive. No hot water in room Sunday morning. Spring sticking out of mattress