The check-in was nice and smooth till the lady receptionist came and wanted me to wait unnecessarily, very rude and unprofessional attitude, the other manager had to argue with her to get me complete check-in!!!
Nice clean place, plenty of restaurants near by at walking distance, house keeping is helpful though got an iron which had the dial missing!!
The negative side are
1) the clubs that operate 7 days a week and are loud even if you get room on top floor
2) the rooms are not quite as the windows not double glazed, your could literally hear horns from taxis and every car on road
3) My room was not exactly private as the windows facing the lift did not have proper curtains so light was always an issue
Faisal
Faisal,10 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Everything i liked
Jamirul
Jamirul,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 12 日
abdoulaye
abdoulaye,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 29 日
Debabrata
Debabrata,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 3 月 4 日
Staff service very poor
Muhammad
Muhammad,4 晚行程
Expedia真实住客点评
2/10 很差
2024 年 2 月 11 日
Horrible. Showers didn’t work, working ladies every where
Richie
Richie,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 1 月 23 日
Terrible hotel, it’s impossible to unhear the loud music from the club and bar, and the music lasts until 4am!! Couldn’t have one single quiet night during my stay
yingyu
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 22 日
Mohmad
Mohmad,2 晚商务旅行
Expedia真实住客点评
8/10 很好
2023 年 6 月 7 日
everything was nice.. some items to be changed in toilet
Azhar hussain
Azhar hussain,2 晚商务旅行
Expedia真实住客点评
4/10 尚可
2023 年 5 月 7 日
I wanted to stay one night this hotel because it was near an event I attended while in Dubai and once I was in the lobby I was unable to even hear the hotel employee because of the loud music coming from across the registration desk. I found out that the hotel has a party lounge across from the registration desk and the music was loud. I was unable to get a refund because I booked the room via Expedia and this occurred before I knew about the noise and crowds. I am never using Expedia again. I have nothing negative to say about the lounge party because it was a party however if a guest is aware of your establishment practices that you do not advertise then the establishment and in this case it is Fortune Grand Hotel and it’s agent Expedia.
Cassandra
Cassandra,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 2 月 13 日
Manoj
Manoj,1 晚行程
Orbitz真实住客点评
8/10 很好
2023 年 1 月 13 日
The customer service was great. Front desk personnel & bellboy were helpful & pleasant. The room was clean, comfortable and had good complementary items. There was only 1 towel (the booking was in advance, for my husband & I) so we asked for another one. The area around the hotel is good. A lot of shops, restaurants and other places you might need, within walking distance.
Lola
Expedia真实住客点评
4/10 尚可
2022 年 12 月 3 日
Cynthia
Expedia真实住客点评
4/10 尚可
2022 年 1 月 7 日
Lev
Lev,3 晚行程
Expedia真实住客点评
8/10 很好
2021 年 11 月 22 日
Peprah
Peprah,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2021 年 10 月 26 日
Great and clean
SIVARAMAN
SIVARAMAN,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2021 年 10 月 2 日
There were not toilet paper,not even towels, the atention at the lobby it’s terrible and the hotel smells horrible
Stephanie valeria
Stephanie valeria,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2021 年 9 月 5 日
The facilities and room is awesome, my wife really liked the jacuzzi
Muhammad
Muhammad,1 晚行程
Expedia真实住客点评
6/10 好
2021 年 7 月 17 日
The rome is so small and there is no air-condition
Nigst
Nigst,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2021 年 2 月 18 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2021 年 2 月 8 日
Yoshishiro
Yoshishiro,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 7 月 9 日
Not again
Parking was tight and dirty
Lewis
Lewis,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2020 年 2 月 16 日
I like the closeness to downtown city and the clubs in it.
Property needs Maintenance so bad