Foi ótimo. O hotel é lindo. Muito bem cuidado e a localização é perfeita.
Carla
3 晚行程
10/10
The facility is lovely. As much as the coffee set up near the lobby was good it is still better to have one in the room when you first wake up. The TV reception could be improved if possible. Watching Ladies golf tournament and when the 18th hole deciding game it lost connection, other than that everything was lovely
Patricia
3 晚行程
10/10
everything on this trip was going wrong until I got to the equinox. Expensive but worth every penny no better way to find peace when everything is falling apart.
I walked in drenched because I was caught in a down pour while Mountain Biking. they let me bring the bikes to the room and the spa was just what i needed. great food and very welcoming.
Jerome
1 晚家庭旅行
6/10
It is a lovely historic hotel in a beautiful setting but tired and in need of renovation. Carpets were dirty and smelly
真实旅客
2 晚行程
10/10
Claire
2 晚结伴旅行
10/10
Excellent
真实旅客
2 晚家庭旅行
6/10
Outdated room (old, scuffed furniture and carpet) in need of a facelift.
Linda
1 晚行程
10/10
Ene
1 晚行程
8/10
Great getaway with great on-site amenities.
Tricia
1 晚行程
10/10
真实旅客
2 晚行程
6/10
Late check in by an hour. We waited for over an hour for our dinner. Furniture was ripped, walls needed painting.
Christen
3 晚家庭旅行
2/10
Massiel
3 晚行程
4/10
真实旅客
2 晚家庭旅行
2/10
The snow pile in our room provided evidence of just how cold it was and had i booked directly through the hotel, i would have been reimbursed. I would appreciate being contacted by expedia to get reimbursed at least in part. I have a picture to support the issue.
Jean Van
2 晚行程
4/10
The townhouse that i booked showed pictures of beautiful bedrooms etc and the reality did not match. The house had 3 bedrooms as stated but they were all individual rooms that needed a key to enter. Our kids had to sleep downstairs from us because the townhome wasn't one entity. The townhouse was so run down and dirty. Everything from the couch to the broken window shades in a few rooms, the rug up the stairs was gross and looked like it had been there since the 70’s. The walls, furniture etc were scratched and should be thrown out. The housekeeping staff was nice but didn't really clean the rooms—they would make the bed and leave. This place needs to be completely updated down to the tacks. Also it was impossible to get food to the room. There was no room service. The parking lot & walking areas were like a skating rink. When i asked if they used salt etc to get rid of the ice which was treacherous to walk on. They said that only rocks were used which clearly wasnt effective. The spa experience was great. The two masseuses we had were amazing. I felt like we should get our money back since it was expensive and the description & pictures did not at all match the reality and the townhome was in such bad shape.
Francesca
3 晚家庭旅行
4/10
Very dirty. Hotel only refunded us the cleaning fee.
alberta
2 晚行程
2/10
Adam
3 晚家庭旅行
10/10
George
2 晚行程
8/10
We enjoyed our stay at the Equinox. We enjoyed the meals we had there and the general atmosphere. Front desk staff on Sunday, 2/16, could have been a bit more pleasant and/or helpful. One of the women at the desk was not particularly friendly or helpful in terms of what do with kids in the area during a storm. Also, there should be more coffee urns in the lobby to accommodate the volume of guests. I also thought they could have done a better job shoveling and salting the parking lot which was quite icy and treacherous.
lindsay
3 晚家庭旅行
6/10
Not a good experience we waited for two hours after we arrived for the room key, near. 6pm. This mess up with our plans, also traveling with our little girl that needed rest. They still charged us for hotel fees.
Ana
2 晚家庭旅行
8/10
Best place to stay with old world charm in Manchester VT.
David
1 晚家庭旅行
2/10
I purchased my room on Expedia because my other room at another hotel at the Kimpton Taconic Manchester was not available for check in at 5pm. I had to wait 20 minutes at the front desk of Equinox for systems to update on their end to see my reservation even though I saw it right away. The front desk staff was indifferent whether I was able to get the room. They were offering the same room at a higher price so they were not incented to promote Expedia saying if I booked directly with them at higher price I would have been immediately able to get my room. There was also a hold up on getting their ‘service fee’ approved.
Loraine
1 晚浪漫旅行
10/10
We love coming here to stay - spa and pool are wonderful! Comfy rooms and quiet - love the town and past time pinball and southern Vermont arts center
Ann
2 晚行程
4/10
Starting with the positives… Equinox property, spa and main hotel is beautiful. Front desk staff was helpful. Cleaning team does a great job given the age of the property.
Negatives for us were not getting into our room until 6pm. Hidden cleaning fees for the Townhouses on top of the resort fees. The TV in the family room was broken. We called 6x during the course of 3 days and were told someone would fix it and they never did. The townhouses were as clean as they could be given they are in desperate need of TLC and updates. There is mold in the closets which is super concerning. Pool is beautiful and hot tub is super fun in the snow but the puddling around the pool is a definite safety hazard for small children. And gross for adults.
I hate sharing negative feedback but I know it’s helpful to the hotel so they can improve and also for travelers with young kids when deciding where to stay/how to spend their money.